Windows 10: Outlook Hotkey Ctrl+Shift+M not creating a new message window

I recently got a new Dell Precision 5540 laptop that has Office 365 installed on it. When I attempt to use the Hotkey command CTRL+Shift+M to open a new message window nothing is happening.

Is there any way I can check if another program is using the command? This worked on my previous laptop with Windows 10 and the same Office 365 installation, so I'm thinking I have a conflict with another program that came installed on the laptop. Other hotkey commands work as expected such as CTRL+Shift+A.

The new message hotkey is one I really use and this is driving me crazy. Any tips or suggestions would be much appreciated.

Thanks,

Rick

:)

 

software doesn't respond to shift + ctrl hotkeys

Hi Everyone,

I have Windows 10 Home Version 1903. It's on a CyberpowerPC gaming desktop and I mostly do illustrations and when I use hotkeys like shift + ctrl + s or shift + ctrl + e, my software doesn't respond to them so instead I get stuff like this appearing at the top right of my screen:







This happens in multiple programs and is pretty frustrating. I've been looking up how to disable these hotkeys that seem to be for Windows but can only find settings for the windows button hotkeys, not shift + ctrl hotkeys.

Please help. Thank you in advance.

- - - Updated - - -

nevermind, I discovered it's from Radeon software and it takes my hotkey commands over my other software and I cleared all the hotkeys in the Radeon software.

 

Unable to configure hotkeys with Ctrl+Shift+Alt+<key>


Hi There!

Greetings!!

Unable to configure hotkey combination Ctrl+Shift+Alt+<key>. When tried to set it, Key strokes Ctrl+Shift+Alt are detected but combination key is not accepting. Able to configure other hotkey combinations like CTRL+Alt+<key> or Ctrl+<key> or Alt+<key>

Laptop: HP elitebook 8440p
Processor: Intel core i5
Graphic: Intel
OS: Windows 10

Appreciate any help in this matter

Thank you

 

Windows 10 KB4467682 changes, ctrl+shift+e ?

Hi Muralidhar,

I performed the steps as you provided, and the option was already set to off. Toggling it to ensure the setting has stuck, did not resolve the problem. HotKeyList still shows

Ctrl+Shift+E

Ctrl+Shift+Q

Ctrl+Shift+W

as new;y added hotkeys that seemingly serve no purpose other than to take control over those combinations. Only Ctrl+Shift+E is what I am concerned about.

I wish there was a way to determine exactly what application or service had the need for these keys.

Thanks again, but so far no luck.