Windows 10: Outlook / Microsoft Family Query

Discus and support Outlook / Microsoft Family Query in User Accounts and Family Safety to solve the problem; Hello! I wonder if anyone can help? I have set up a new laptop which has Windows 10 on it and I am using Microsoft Family. Within Microsoft... Discussion in 'User Accounts and Family Safety' started by TraceyK2020, May 8, 2020.

  1. Outlook / Microsoft Family Query


    Hello!


    I wonder if anyone can help?


    I have set up a new laptop which has Windows 10 on it and I am using Microsoft Family.


    Within Microsoft Family I set up a child account which is an outlook email address however when I try to sign into the child profile on the laptop its saying the password is wrong. I am then directed to Outlook to reset it but as the email account has never been used or accessed I can't detail any email information in order to recover the email account.


    Now it says I can't make a request for another 24hours.


    I am not sure why this has happened or how to fix it?


    My child is desperate to use the laptop but we are unable to log my child on.


    Thank you for any guidance.

    :)
     
    TraceyK2020, May 8, 2020
    #1

  2. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, May 8, 2020
    #2
  3. Munki Win User
    GUIDE:How to transfer contacts from Microsoft Outlook to Gmail

    I'm sitting here in the office, its the end of the year in the school system, and several employees transferring to alternative counties. With this it brings loads of transferring contacts to take with them from their company phone. Well, this one in particular sparked a guide idea. So here it is, How to transfer Outlook contacts to your Gmail account.


    Step 1: Sign in to your outlook account.
    step 2 In the top left hand corner click File > Import/Export > Export to file > Browse to desired place to save your file > export. Be sure you export the file as .csv (comma separated values)
    Step 3 Log into your Gmail account
    Step 4 Select 'Contacts' In the subsection you will see a 'Import' button on the right-hand side. Click it.
    Step 5 Browse to the location where you saved it > Open it > Click Import.



    I would have provided pictures, but I use neither Outlook or Gmail. Hope someone somewhere gets some use from this. *Toast :toast:


    =Munki=
     
    Munki, May 8, 2020
    #3
  4. Junaid_A Win User

    Outlook / Microsoft Family Query

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, May 8, 2020
    #4
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Outlook / Microsoft Family Query

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