Windows 10: Outlook not getting new email

Discus and support Outlook not getting new email in Microsoft Office and 365 to solve the problem; Hi there Check that in the account settings for your email (per account) go to the send mail server settings -->advanced and enter inbox for the... Discussion in 'Microsoft Office and 365' started by jimbo45, Apr 5, 2018.

  1. jimbo45 Win User

    Outlook not getting new email


    Hi there

    Check that in the account settings for your email (per account) go to the send mail server settings -->advanced and enter inbox for the root folder. This should then make all emails visible again.

    I'm using IMAP (who bothers with POP3 these days).

    Check also the data files are OK -- do that also in the repair accounts settings.

    Cheers
    jimbo
     
    jimbo45, Apr 5, 2018
    #1
  2. cfourkays Win User

    Office 365 Outlook had bee3n working OK.
    Now does not check or show any emails. Appears to be working correctly, no error messages.
    Click on "Send and Receive.." shows the "1 0f 2 tasks Completed successfully". Underneath that is " Synchronizing subscribed folders for....." "Processing" as the green bar runs then it disappears. At times, the new emails do download but this seems to be random.

    Pete

    :)
     
    cfourkays, Apr 21, 2018
    #2
  3. When sending emails cannot get Outlook to let me browse in Contacts for email addresses

    Have new laptop with Outlook 2016. When sending emails I cannot get Outlook to browse my Contacts file for email addresses
     
    AnthonyVlahides, Apr 21, 2018
    #3
  4. TheBrenda Win User

    Outlook not getting new email

    Notification always chooses the wrong email account

    I have two email accounts. One is "Outlook" and it sync with my desktop Outlook. The other is "Bellsouth" which is a pop3 and it checks for new mail during the day. When I get a new email notification, if I click on the button it always takes me to the
    Outlook Inbox. Well .... the new email is always in the Bellsouth Inbox. How can I get the notificaiton button or area to open the Bellsouth inbox by default?
     
    TheBrenda, Apr 21, 2018
    #4
  5. Berton Win User
    Does your ISP provide Webmail [most do] and have you used your Browser to log in and check your messages there? It's a good diagnostic to try narrowing down where the issue may be.
     
    Berton, Apr 21, 2018
    #5
  6. cfourkays Win User
    Hi Berton

    Running W-10 Latest Insider Preview, Comcast ISP.
    Yes, can access mail on all 4 browsers. *sarc

    This just started a day ago so I checked any updates that were done and there's nothing there.
    I have same email on laptop also using Office 365 Outlook with no problem.
    Tried the Outlook Repair Tool and got a wonderful doesn't support my gmail.
     
    cfourkays, Apr 21, 2018
    #6
  7. Clintlgm Win User
    Sounds like your OST files have become corrupted simply delete them and a restart Outlook they should rebuild themselves and start working again.
     
    Clintlgm, Apr 21, 2018
    #7
  8. cfourkays Win User

    Outlook not getting new email

    I'm using the downloaded Outlook. I have no OST Folder, only an Outlook Data File "petecrane@gmail.com.ost

    Do I want to delete that?????
     
    cfourkays, Apr 21, 2018
    #8
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Outlook not getting new email

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