Windows 10: Outlook password problems after reinstallation of Office

Discus and support Outlook password problems after reinstallation of Office in Microsoft Office and 365 to solve the problem; Following a serious computer breakdown, I have had to do a complete re-installation of Windows 10 and all my software, including Office 2016.... Discussion in 'Microsoft Office and 365' started by Florio, Aug 20, 2019.

  1. FLORIO
    Florio Win User

    Outlook password problems after reinstallation of Office


    Following a serious computer breakdown, I have had to do a complete re-installation of Windows 10 and all my software, including Office 2016.

    Everything has been relatively simple so far, but I'm now having problems setting up Outlook again. I use it to manage my gmail account, but I cannot remember the password "given by the internet service provider". I have tried all possible passwords, but there are always errors and the test message is never sent. I don't know how to retrieve the password or set up the account differently, as my gmail is surely associated with a particular password. Can anyone give me a hand?*Confused



    - - - Updated - - -

    Solved!! Now that Gmail has it's 2-way-verification, I had to generate a temporary App password to be used instead of my normal password just to set up the Outlook account.

    :)
     
    Florio, Aug 20, 2019
    #1
  2. JOHNEDGINGTON
    JohnEdgington Win User

    Outlook 2007 password problem


    I have managed to get into the Office file system as you suggested but I cant find the scanpst,exe.
    Here are two shots from my exploration
    Outlook password problems after reinstallation of Office [​IMG]

    Outlook password problems after reinstallation of Office [​IMG]
     
    JohnEdgington, Aug 20, 2019
    #2
  3. BRYAN CHENG MSFT
    Bryan Cheng MSFT Win User
    While configuring outlook password windows disappears

    Hi Ram2694,

    Greetings, if the password windows disappears when configure your account, I suggest you try the follow steps to configure your Office 365 account in Outlook desktop client. in this way, there is no need to type in password in new pop up window.

    1. Please right click on “Start” button > click
      search > type "Control Panel” in the search box.
    2. Find and click the Mail > Click
      Show Profiles.
    3. Click Add >
      type in a custom profile name > then type in your Office 365 account and password >
      Next > Finish.
    4. Start your Outlook with this new profile.

    If it still doesn't work, to better help you, may I know if you configure the Office 365 account or other account type in your Outlook desktop client? Meantime, please provide your detailed Outlook version for us.

    Regards,

    Bryan
     
    Bryan Cheng MSFT, Aug 20, 2019
    #3
  4. NEWTEKIE1
    newtekie1 Win User

    Outlook password problems after reinstallation of Office

    newtekie1, Aug 20, 2019
    #4
Thema:

Outlook password problems after reinstallation of Office

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