Windows 10: Outlook Search Error: "We're having trouble fetching results from the server"

techM_903 · May 23, 2020

When trying to search in Outlook App on my computer, i get the error message "We're having trouble fetching results from the server" when searching within my @outlook.com account. It is not present when searching within my other email accounts linked to Outlook Application.

I've been through other forum topics and tried all the options to no avail, including this thread: https://support.office.com/en-us/ar...h-issues-2556b11f-f4d8-46be-b0a7-de33a3f4f066

Ive tried MS Office Support and 2 agents couldnt help fix the problem, i wa referred to Windows Technical Support but have not received an answer from them which is why I am posting here.

Ive tried rebuilding the search index and creating new outlook profiles both on my user account and on another fresh local user account created as well. Ive tried repairing my office install and also uninstalling completely and reinstalling all the office apps again. A local search can find emails, but im prevented from searching specifically because the online search is failing

It seems there may be a key to the problem in that it only happens with my @outlook.com account, and not my institutional email accounts also linked. Ive added my @outlook.com account to an outlook app on another separate computer, and the issue was apparent on there as well, which also leads me to beileve it may not be system related as this other computer was not mine and otherwise works fine.

What am I missing?

thanks,

techM_903

:)

AceXII · May 23, 2020

Outlook 2010 not returning full search results

I have a few users who have updated their Windows 10 PC. After the update, Outlook 2010 is not returning all of the search results.

I re-indexed all the computers and still it is not returning everything. Its not the Exchange Server either because we have an RDS server running Windows Server 2012 and the same version of Outlook and its working fine. Not to mention, we also have other Windows 10 users, who have not updated yet, that the search function still works.

I have also tried re-installing Outlook and that did not work either. Any suggestions???

geno368 · May 23, 2020

Outlook not connected in Microsoft Exchange Server

I am new to Exchange Server 2003 and I have a friend with a network server that I don't know how to re-establish a user to the network. I moved one of his non used computers to this station and now when I try to log in the user I get the error that the name can't be verified because Outlook is not connected or online. This computer used to be online with a different user. Can anyone tell me the steps to check this? Thanks.

Brink · May 23, 2020

Search in Outlook puts your results on top

Today, we’re delighted to share updates in Outlook that bring your search results to the top of your app experience, add top results and relevant suggestions to the Search box as well as new ways to find what you need when you search in Outlook on the go.

We recognize that a powerful search tool is a key to getting things done quickly and efficiently. Productivity is at the core of Outlook and therefore we’re rolling out updates to accelerate and simplify how Search helps you get things done and connects you with people and relevant information to you every day.

Over the next few months, you’ll experience these new capabilities in Outlook for Windows:

The Search box will move to the top of your app and include the capabilities currently provided in the Tell me what you want to do command

Suggested results will be provided as you type in the Search box including emails

Outlook commands will be included in Search results similar to Microsoft Search in Office 365

And these are the updates to Search in Outlook for iOS and Android for your smartphone and tablet:

A new experience that delivers Search results across different tabs

Keyword Search results will curate your top email results together

Search on the iPad will take advantage of the larger screen surface

So let’s dive into the details about these additions to the Search experience in Outlook:

Preview updates in Outlook for Windows

Last year, we introduced a new “Coming Soon” feature that offered customers a way to preview significant, new updates planned for Outlook for Windows. With Coming Soon, customers could try the updates when it’s convenient and to provide feedback before the updates become the new default experience in production – at which time Coming Soon would disappear. The first update we introduced with Coming Soon was the user experience design updates. We’re starting to roll out Coming Soon again so you can preview the updates to Search being announced today.

When Coming Soon appears with your monthly Office 365 update for Windows, you can learn more about the changes by tapping the Coming Soon button. It will open the Coming Soon pane that explains the changes giving you the choice to turn them on or wait until another time. Now Coming Soon will introduce several changes to Search at once.

Coming Soon is back to preview Search at the top of Outlook

First, the Search box is moving to the top of your email and calendar main canvases. This update aligns with other Office 365 Search experiences and provides a prominent, consistent place across the apps you work with every day. When you toggle Coming Soon on, the Search box will be at the top and the option “Tell me what you want to do” will be combined with Search. With Search at the top, it makes the message list pane a bit more tidy and leaves more room to view additional messages.

Coming Soon is rolling out now to Monthly Channel Targeted customers and will be introduced to Monthly Channel production customers in the coming weeks. This update will be available as a preview for a limited time -- eventually Coming Soon will go away and the changes will become the new default experience, just as we did when we introduced Coming Soon for customers to preview the new user experience updates in Outlook for Windows.

When Search is at the top of your Outlook app you’ll also get the personalized experience of Search Suggestions before you enter your search query. Just one tap into the Search box will show your most recent searches in a drop down menu (people often search for the same things time and again) as well as suggested people and emails addresses of those you communication or meet with most often. These no-query suggestions are only relevant to you.

Search Suggestions - includes contacts and their emails

Additionally, when you enter a key words search query, we’ll provide Search Suggestions that will continue to change and update as you type more letters and include potential matches from your calendar too.

Then, once you enter the full keyword search query, Outlook curates the results based on the most relevant information in your mailbox and puts those on top of the returned results followed by results in chronological order (Today, Yesterday etc).

Outlook for Windows - Top Results

And don’t worry, when you enter a specific query, Outlook for Windows will continue to provide you with an option to correct spelling mistakes so your Search results are bang on.

Similar to other Microsoft Search experiences in Office 365, Outlook for Windows commands or Actions will be also be included in your Search results. For example if you type “sign” in the Search box you’ll start to see Actions in the Search results that align with Outlook commands that include “sign” such as signature and design. No need to use “Tell me what you want to do” to find the right command when the new Search box includes the answers in one place. When Search moves to the top of Outlook for Windows, “Tell me what you want to do” will no longer be in your simplified or classic ribbon.

A new way to get results when you’re mobile

Today Search in Outlook mobile automatically surfaces your top Contacts, Files and other Upcoming events information without entering a query. What if what you need is not there with a single tap on the Search icon? Top Results are also coming to your keyword search in Outlook for iOS and Android, just double tap the Search icon to go directly to the keyword search box. Sometimes the most recent results aren’t most relevant. With Top Results we curate the three best results and show them to you at the top of your list, regardless of when they were sent. You’ll still be able to see the rest of the email results in date order and filter them for attachments. Top Results in Outlook for iOS and Android should start to roll out early in the new year.

Top Results in Outlook for Android

The Outlook mobile Search experience continues to evolve. Recently we added Discover to your Search experience in Outlook for iOS, powered by Microsoft Graph. This feed uses machine learning to provide quick access to Office 365 documents that are popular among people close to you in your organization.

Outlook for iOS adds Discover feed from Office 365

Today, we also announced Meeting Insights in Outlook for iOS and Android. With all these updates, we plan to simplify how your Search results show up in Outlook mobile. We’re pleased to announce a new experience to make it easier to find what you need and navigate with tabbed results. This new orientation to Search in Outlook mobile is designed to make it easier to flip through your keyword search results. With one query, the results are organized across Top Results, Mail, Events and Contacts tabs to make it faster to locate the relevant information you’re looking for. Tabbed results should start to roll out early in 2020.

Keyword Search results across tabs in Outlook mobile

In case you missed the announcement Microsoft made this summer in partnership with Samsung, we updated the Outlook for Android tablet experience with a three-pane view for viewing your folders, message list and reading pane all at once. To take advantage of the extra tablet surface we also released the ability to see your keyword Search results in 2 panes so that you can see more results at once. Similarly, last week we announced enhancements in Outlook for iOS with the Split View in iPadOS as just one of the many Outlook capabilities we deliver across the devices in the Apple ecosystem. This update will also give you the ability to open multiple windows at the same time, including Search, in Outlook for iOS on the iPad.

For those who love Groups in Outlook for Windows, you’ll be excited to learn about advanced email Group Settings option which will be available on your simplified ribbon and rolling out by the end of 2019. And we know you’ll be delighted about the ability to drag and drop emails from your message list to your Groups folder as well as having Microsoft Information Protection sensitivity labeling extend to your Group – both coming early in 2020. Learn about these updates and more about Office 365 Groups at this Microsoft Ignite session BRK2056.

Drag and drop emails into your Office 365 Groups in Outlook for Windows

Microsoft Ignite is an exciting time where you can learn about updates and things to come. In addition to the enhancements in Search and Calendar in Outlook mentioned here, we also have news to share about the new Outlook for Mac for Insider Fast community and updates that make Outlook for iOS and Android a gold standard for secure communications in the enterprise. Also, don’t miss what’s new in AI in Outlook for iOS with Play My Emails which brings you a new way to manage your inbox.

We love hearing from our customers so please share your feedback about all these updates by providing feedback in app or any time at on uservoice.com.
Click to expand...

Source: https://techcommunity.microsoft.com/...op/ba-p/930232

Windows 10: Outlook Search Error: "We're having trouble fetching results from the server"

Outlook Search Error: "We're having trouble fetching results from the server"

Outlook Search Error: "We're having trouble fetching results from the server"

Outlook Search Error: "We're having trouble fetching results from the server"

Outlook Search Error: "We're having trouble fetching results from the server" - Similar Threads - Outlook Search Error

"Sorry, we're having trouble signing you in."

"Sorry, we're having trouble signing you in."

"Sorry, we're having trouble signing you in."

Cortana error "We're having trouble signing you in"

Cortana error "We're having trouble signing you in"

Cortana error "We're having trouble signing you in"

Outlook search reports "We're having trouble fetching results from the server..." on every...

After update, Outlook search reports "We're having trouble fetching results from the...

Outlook Search Results - Blank "FROM" column

Users found this page by searching for:

nu vot