Windows 10: Outlook send/receive issue after moving pst files to Drive D

Discus and support Outlook send/receive issue after moving pst files to Drive D in Microsoft Office and 365 to solve the problem; I need some advice, as this issue is driving me pretty crazy and the solutions I've found online so far don't seem to work or have negative downstream... Discussion in 'Microsoft Office and 365' started by Lis7, Oct 30, 2019.

  1. Lis7 Win User

    Outlook send/receive issue after moving pst files to Drive D


    I need some advice, as this issue is driving me pretty crazy and the solutions I've found online so far don't seem to work or have negative downstream consequences.
    Win 10 (oem), v.1903
    Office 2019 Home and Business (oem)
    Internal Drive C: program files (but the oem install has the Documents folder on Drive C too for some reason)
    Internal Drive D: data files
    Background

    • After activating Outlook 2019, Windows automatically placed each pst file in C:\\Users\Username\Documents\Outlook Files\L: [email protected] Instead, I would like to store each Outlook pst file (have multiple email addresses/pst files) in a Documents folder (or some other folder) on Drive D.
    • To move the original Documents folder from drive C to Drive D I closed Outlook, right-clicked the original Documents folder and used the Properties/Location tab to move it to a new Documents folder I had previously created on drive D. That step seemed to work correctly, and each pst file was now in the new Documents folder on Drive D.
    • After the folder move, I launched Outlook and used the resulting "Outlook can't find" popup to specify a new file path for each pst file. However, while I can see each new file path in Outlook's Account Settings, it throws send and receive error messages (e.g.: "Sending reported error (0x8004010F): Outlook data file cannot be accessed") and won't send or receive for each account. This continues to happen after closing and reopening Outlook.
    • I moved the Documents folder back to where it was on drive C. I tried this several times, using the Outlook error popup to try to remap each email account to the new Documents path on Drive D.
    Bottom line is that this Outlook send/receive issue is also preventing me from moving my Documents folder to the D drive where I want it, because when I move it, it messes up Outlook.
    Question

    • After I move each pst file and specify the new file paths in the Outlook popup, how do I get Outlook to send/receive for those email accounts?
    Thank you in advance.

    :)
     
  2. newtekie1 Win User

    Outlook PST File Problem

    That is exactly what I was going to suggest. Export everything to another PST file, delete the old(or rather move it out of the default folder) and replace it with the new PST file that you exported.
     
    newtekie1, Oct 30, 2019
    #2
  3. greenfx Win User
    Outlook 2010 - outlook sending and receiving error - 0x8004010f


    To make more space on the C: drive, I moved onedrive folder to another another drive. Didn't realize that the pst file is residing under onedrive. I linked the outlook 2010 data file to the new location of pst file but cannot send or receive emails.

    Keep on getting outlook sending and receiving error - 0x8004010f error.

    Can somebody guide pls ? Thanks !
     
    greenfx, Oct 30, 2019
    #3
  4. marcbkk Win User

    Outlook send/receive issue after moving pst files to Drive D

    Outlook PST File Problem

    Thanks again everyone. I just did an export on the troubled PST file to create a new PST file from it and the file size went from 3.9GB down to 850MB. Then I installed the new PST file into Outlook that I just created and removed the old PST file from Outlook and all seems to be working fine so far. I think I am good now, but I will give it some time just to make sure there are no problems before I delete the old file. Thanks again.
     
    marcbkk, Oct 30, 2019
    #4
Thema:

Outlook send/receive issue after moving pst files to Drive D

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