Windows 10: Outlook - to force mail to be saved in sent folder(s)

Discus and support Outlook - to force mail to be saved in sent folder(s) in Microsoft Office and 365 to solve the problem; Hi folks sometimes outlook doesn't save sent messages in spite of options settings This method always works : 'fraid it's a registry trick though... Discussion in 'Microsoft Office and 365' started by jimbo45, Sep 18, 2018.

  1. jimbo45 Win User

    Outlook - to force mail to be saved in sent folder(s)


    Hi folks

    sometimes outlook doesn't save sent messages in spite of options settings

    This method always works :

    'fraid it's a registry trick though (regedit)

    The Registry keys associated with the Save copies of messages in Sent Items folder option are as follows:

    HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Preferences
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Preferences

    Where x.0 is your version of Outlook:

    Outlook 2016 = 16.0
    Outlook 2013 = 15.0
    Outlook 2010 = 14.0
    Outlook 2007 = 12.0
    DWORD Value Name: SaveSent
    Value Data:

    0 = Disabled; Sent emails will not be saved in the Sent Items folder.
    1 = Enabled; Sent emails will be saved in the Sent Items folder.

    On some machines the policies might not exist so just do ist change --if key doesn't exist create new DWORD with name vale SaveSent as above.

    Cheers
    jimbo

    :)
     
    jimbo45, Sep 18, 2018
    #1
  2. Steve C Win User

    Outlook 2010 Keeps Changing Sent Messages Folder


    I have Outlook 2010 set up on 3 PCs to save sent mail items in a particular folder on an IMAP mail server. This works for a while then the sent mail starts being saved to the Outlook Data File / Sent Items folder or the Sent Items folder on my MS Outlook email account (connected via MS Exchange). Is this a known problem and is there a fix?
     
    Steve C, Sep 18, 2018
    #2
  3. lx07 Win User
    Outlook 2016 doesn't show sent mail in sent mail folder


    The "Outbox" is only for unsent mail so I guess you don't mean that but rather "Sent Mail"?

    Anyway, what is your email account?

    My sent mail for gmail (bottom account below) shows not under "Sent Items" but "[Google Mail]\Sent Mail" whereas my outlook.com account (top one below) shows in the root of the IMAP tree.


    Outlook - to force mail to be saved in sent folder(s) [​IMG]


    You can change the root folder path (that is the name of the directory that the "inbox", "sent items" etc directories are stored under on your IMAP server) here:


    Outlook - to force mail to be saved in sent folder(s) [​IMG]


    but while entering the root folder name here works for other IMAP mail accounts I use (so you see "Sent Items" under root not subdirectory) I use I never got it to work properly for Gmail on Outlook 2016 for some reason.
     
  4. Outlook - to force mail to be saved in sent folder(s)

    SENT EMAILS NOT BEING SAVED IN SENT FOLDER

    PLEASE HELP! I have Windows 10 and I use Windows Mail. I can send emails but the emails I send are not being saved in my sent folder. My internet service provider has confirmed that the problem is not with the server but with your Mail application. I spoke
    with one of your customer service agents and was advised that in order to enable the Save copies of messages in the Sent Items folder, I must do the following: In Outlook 2010 or later versions: Click File, click Options and in Options, click Mail. Under the
    Save messages section, enable the Save copies of messages in the Sent Items folder option. Click OK. Problem. When I follow your steps and go into Mail, there is not a Save messages section. I want to enable save sent emails and it should not be this difficult
    and time consuming.
     
    MarilynTaylorXW, Sep 18, 2018
    #4
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Outlook - to force mail to be saved in sent folder(s)

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