Windows 10: Owner of Microsoft Account deceased

Discus and support Owner of Microsoft Account deceased in Windows 10 Gaming to solve the problem; My friend lost her husband recently and cannot access his desktop PC running Win 10. She cannot find his password book. Is there any way for her to... Discussion in 'Windows 10 Gaming' started by MarciaM_68, Oct 9, 2021.

  1. MARCIAM_68
    MarciaM_68 Win User

    Owner of Microsoft Account deceased


    My friend lost her husband recently and cannot access his desktop PC running Win 10. She cannot find his password book. Is there any way for her to ever access the PC? I'm not sure which category to place this question.

    :)
     
    MarciaM_68, Oct 9, 2021
    #1
  2. SUMIT - INSIDER MVP
    Sumit - Insider MVP Win User

    Deceased Microsoft 10 owner

    Hi,

    So sorry for your loss. I am afraid Microsoft may not be able to give you account access as this is for your security. The best scenario in your case is to contact Microsoft Support as this is just a forum with very little participation from MSFT.

    See the responses here:

     
    Sumit - Insider MVP, Oct 9, 2021
    #2
  3. ENTEGY
    Entegy Win User
    Accessing a Deceased Person's Hotmail Account

    Check out Time's piece about online accounts of the deceased. There's a section from Microsoft. The article is a little old, but it's all I could find right now.

    How to Access a Deceased Loved One’s Online Accounts | TIME.com

    Please follow up if you need more help and I will try to find some more answers.
     
    Entegy, Oct 9, 2021
    #3
  4. WITTEN1972
    witten1972 Win User

    Owner of Microsoft Account deceased

    Unknown User as Owner

    Hi Bree, thanks for stepping up to address this issue.
    As far as I know my External Drive has only been used on my PC.

    I could try to implement your suggestion and take Ownership of those Folders.
    The "Take Ownership" link is present in my right click menu, but I'm currently logged in with my Microsoft account, so perhaps it would be better if I went Properties --> Security --> Advanced & set the Owner to Administrators, no?!

    Although my mind is bugged with a new question now.
    If I change the Owner & later on I have to restore a backup (Acronis on a CD) won't I encounter problems then?
     
    witten1972, Oct 9, 2021
    #4
Thema:

Owner of Microsoft Account deceased

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