Windows 10: Paid subscription not recognized

Discus and support Paid subscription not recognized in Windows 10 Software and Apps to solve the problem; I have paid for Premium subscription to my Microsoft Solitaire Collection. It has been charged to my Pay Pal account, but I am still getting notices... Discussion in 'Windows 10 Software and Apps' started by D ABallard, May 5, 2020.

  1. D ABALLARD
    D ABallard Win User

    Paid subscription not recognized


    I have paid for Premium subscription to my Microsoft Solitaire Collection. It has been charged to my Pay Pal account, but I am still getting notices that it has expired and I am not receiving the benefits. Any idea how to fix it?

    :)
     
    D ABallard, May 5, 2020
    #1
  2. RMWINPDX
    rmwinpdx Win User

    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired.

    Original title; Microsoft Jigsaw

    I paid for the one year subscription for Jigsaw in November of 2015, and now it's telling me my subscription has expired. This is only the next month, December 15. What gives? Trying to find any support is next to impossible. Any suggestions?

    Thanks.
     
    rmwinpdx, May 5, 2020
    #2
  3. JANGUNNIP
    JanGunnip Win User
    Daily Challenge Subscription

    I just bought a new surface book but my Daily Challenge subscription is not recognized. How can I get my Daily Challenge moved to the paid subscription - or how do I stop my subscription?
     
    JanGunnip, May 5, 2020
    #3
  4. ABU_881
    Abu_881 Win User

    Paid subscription not recognized

    Paid for gamepass, trouble finding what I've paid for

    I paid for the gamepass subscription on the microsoft store and I'm having major problems finding what exactly I get for my money.

    I can't seem to find a way for the windows store to show me which games I have available as part of my subscription as the majority of the games listed with the 'gamepass' marker are only for xbox (which I don't own).

    At the moment the only way I can seem to find what I have paid for and can play is either via me already knowing a game is available via word of mouth such as Forza horizon 4 or by monotonously scrolling through a huge badly organised list of games that
    are either unavailable entirely on windows, only available for purchase or just gamepass discounted until I finally find one that is included with my sub.

    I just want a list of 'hey thank's for subscribing - here is what you get for your subscription and here is what is coming soon' but from what I can see such information is totally absent. Am I doing this wrong?
     
    Abu_881, May 5, 2020
    #4
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Paid subscription not recognized

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