Windows 10: PAINT 3d Imported models without color!!!!

Discus and support PAINT 3d Imported models without color!!!! in Windows 10 Customization to solve the problem; How do I import textures to paint 3d app?!?1/!??!!!111?... Discussion in 'Windows 10 Customization' started by EricssonXO, Sep 11, 2019 at 7:42 AM.

  1. PAINT 3d Imported models without color!!!!


    How do I import textures to paint 3d app?!?1/!??!!!111?

    :)
     

  2. Paint 3d Imported Model is grey

    Hi!

    I downloaded a model from the internet as a zip file (The model is obj file).

    When I go to Paint 3D app and import this model, thee model is shown without colors and textures - Just grey.

    How do I solve this?

    Thank you,
     
  3. Mala_S Win User
    Importing models into Paint 3D

    Hello Paula Costantini,

    Thank you for writing to Microsoft Community Forums.

    May I know from where you are importing the fbx and obj files?

    Ideally, when you are trying to import/export fbx and obj files, make sure the resolution is low. Meanwhile, when you export the 3D model, I suggest you to reduce the polygon face count to the minimum and try to import it on Paint 3D and try
    to apply the texture map and check. During the export of FBX file from any 3D software that you are using, put a check mark on Textures and Materials and export it. By doing this, you will be able to adjust the mapping in Paint 3D.

    However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
    Feedback for this product so
    that our developer team can look into this and check if it can be implemented in the future updates.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
  4. PAINT 3d Imported models without color!!!!

    Paint 3d Imported Model is grey

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are facing difficulties in accessing a 3D model on Paint 3D app.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • What is the version of Paint 3D app installed?
    • Are you facing this problem with any specific model or with all the models?
    • Is this issue occurs with models with .obj file extension or with any other file extensions?
    • Are you aware of any changes on the PC, prior to this issue?


    Ideally when you open an .obj file extension model, it will ask you to import the texture. Like it asked below. Since the file I created in .obj file format, I am unable to add any texture.


    PAINT 3d Imported models without color!!!! d1e21c34-5e1e-43bf-8110-f75366c05fa2?upload=true.jpg





    PAINT 3d Imported models without color!!!! 24218b4e-8bc8-4581-bad2-7873679f6bc5?upload=true.jpg




    In this regard, we would like to know if you are prompted with the import texture and does the WinRar file contains the texture folder or it’s blank. If you are able to select the texture and you still get
    the grey scale like this




    PAINT 3d Imported models without color!!!! f24acdc9-b7ac-4644-8bc9-97e1b29e2438?upload=true.jpg





    PAINT 3d Imported models without color!!!! 8053ee67-209f-47e8-8ec1-02ed92a62f09?upload=true.jpg


    Then we would suggest you to Repair and if not fixed, then Reset the Paint 3D app and then check.



    Steps to repair or reset the app

    1. Press Windows + I key from the keyboard to launch
      Windows Settings.
    2. Click on Apps, then select
      Apps & features from the left pane.
    3. Scroll and double click on
      Paint
      3D app.
    4. Click on Repair tab and follow the onscreen steps.
    5. Open the model in Paint 3D app and check.
    6. If the issue persist then Reset the
      Paint 3D app in the similar way.


    If the issue persist after repair/reset, then try creating a new user account as this issue may be due to a profile corruption. Hence, in order to eliminate possibilities, we would suggest you to create a new
    user account and check if you face the same issue with the Paint 3D app, follow the steps from the article

    Create a local user or administrator account in Windows 10
    to create a new user account.



    Also check if you are able to access the model in 3D Viewer app as I am able to do and got the same view, when I created.




    PAINT 3d Imported models without color!!!! e1833876-ef04-41bb-bdfe-d2459f06baf4?upload=true.jpg




    In case you have a blank window when you try to import the texture, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement.
    Hence, I suggest you to leave a
    Feedback
    for this product so that our developer team can look into this and check if it can be implemented in the future updates.



    Please get back to us with the end result.



    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
Thema:

PAINT 3d Imported models without color!!!!

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