Windows 10: Pair devices

I have issues connecting my bluetooth devices

:)

 

Bluetooth Devices will not Pair


Hi,

Hopefully this is the correct Forum !

I have a Microsoft Mouse 5000 and Wedge keyboard (the early one that does not fold).
Both have been working perfectly.

Recently I paired them both successfully with a new Samsung tablet, but when I came to use them again on my laptop,
I found that I could not pair either of them.

I have spent countless hours researching this without success.

Here's where I am now:

Settings > Bluetooth & other devices does not list either of them.
Device Manager > Bluetooth has both of them showing and reports both working properly.

Device Manager reports as follows:

Notebook Mouse 5000:
No driver files are required or have been loaded
The Events tab says that further installation is required

Wedge Mobile Keyboard:
No driver files are required or have been loaded
The Events tab says that further installation is required

The 2 Service Discovery Service entries also report that further installation is required.

Can anyone suggest the way forward, please ?

Regards.

 

Change the name of paired Bluetooth devices

Hello Ref,

You can change the name of your paired Bluetooth devices on Device Manager. To assist you with your concern, kindly follow the steps below:

• Type in Control Panel on the Cortana Search
  field.
• Click on Hardware & Sound.
• Select Devices & Printers.
• On the new window, right-click on the paired device and select Properties.
• Click on the Bluetooth tab and edit the name of your paired device.

Let us know if you will need further assistance.

 

Kyocera DuraXV will not pair

Hi Bob,

Bluetooth lets users connect all kinds of wireless devices with a Windows 10 PC. Pairing issues may arise due to incompatible or incorrect device drivers, as well as improper configuration settings on your computer and Bluetooth setup. For us to properly
point out what's causing it, supply more information by answering these questions:

• Are you getting any error messages when attempting to pair your phone?
• Have you checked if you can successfully pair another device on your Windows 10 computer?
• How and when did the issue start?
• Have you also checked for the latest drivers on your computer's manufacturer's website?
• What troubleshooting steps have you tried so far?

As an initial step, we suggest running the Hardware and Devices Troubleshooter. This built-in tool will allow you to diagnose and resolve concerns involving your hardware and devices. The steps are as follows:

• Type Troubleshooting using Windows Search.
• Click Troubleshooting.
• Click on View All under the Control Panel Home.
• Choose Hardware and Devices.
• Run the troubleshooter.

Let us know these details so we can work on resolving your query.