Windows 10: Pairing Phone Link to Galaxy S10

Discus and support Pairing Phone Link to Galaxy S10 in Windows 10 Software and Apps to solve the problem; I'm having trouble connecting the Phone Link App from my Samsung Galaxy S10E to my Surface Laptop. I tried terminating, repairing, and finally... Discussion in 'Windows 10 Software and Apps' started by smacar01, Jan 25, 2023.

  1. smacar01 Win User

    Pairing Phone Link to Galaxy S10


    I'm having trouble connecting the Phone Link App from my Samsung Galaxy S10E to my Surface Laptop. I tried terminating, repairing, and finally resetting the Phone Link app on my PC, Bluetooth is on on both devices and they are paired.Now I can't get the Phone Link App to generate a PIN to resync to my Phone. And when it does, the phone's Link to Windows app doesn't recognize my PIN code.When I generate a QR code, the text is not a recognizable URL and fails. Any Advice?

    :)
     
    smacar01, Jan 25, 2023
    #1
  2. tictag Win User

    Windows 10 Your Phone App - Samsung Galaxy S10 - ERROR: "Connect to the same WiFi"

    Unable to connect Windows 10 Your Phone app to Samsung Galaxy S10 Link To Windows app, error reported: "Connect to the same WiFi"

    Step To Recreate

    1. Windows 10: Your Phone app, click 'Phone Screen'
    2. Windows 10: Your Phone app, "We need permission to display your phone screen"
    3. Galaxy S10: Notification, "Connected to Your Phone app on <hostname>"
    4. Galaxy S10: Notification, "Accept connection?" > Accept
    5. Windows 10: Your Phone App, ERROR: "Connect to the same WiFi"

    Points To Note

    • Windows 10 device is connected via WiFi to Galaxy S10's WiFi hotspot i.e. tethered
    • Galaxy S10 device is connected to the Internet via the mobile phone network
    • Galaxy S10 Link To Windows app is configured to "Use mobile data"
    • Both Windows 10 Your Phone app and Galaxy S10 Link To Windows app connected to same Microsoft account
    • All other Windows 10 Your Phone app features work flawlessly e.g. Calls, Messages, Photos, Notifications etc

    Anyone know how to fix this? Everything else works fine, just this feature is broken.

    Troubleshooting

    • Updated all apps
    • Updated Windows 10
    • Updated Galaxy S10
    • Uninstalled / reinstalled / reconnected all apps
    • Factory reset Galaxy S10
    • Prayed

    Software Versions

    Windows 10 Your Phone App v1.20051.93.0

    Samsung Galaxy S10 Link To Windows v1.20041.82.0

    Screenshots


    Pairing Phone Link to Galaxy S10 6974c614-df69-4789-a9fd-b25afd72fc51?upload=true.png
     
    tictag, Jan 25, 2023
    #2
  3. Nikhar_K Win User
    Continue on PC not working in Samsung Galaxy S10

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to use Continue on PC feature in your Samsung Galaxy S10 phone, we will look into this for you. However, we will need few more information from you. Please reply with the following details:



    • What happens when you use the Continue on PC feature on your phone?
    • Do you read any error message? If yes, what is the error message?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    However, I would suggest you to refer the section Troubleshooting problems with cross-device experiences
    in the article
    Linking your phone and PC help
    and see if that helps.



    You can also try unlinking your phone and linking it back, refer the section
    Linking your phone from the above article.



    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Jan 25, 2023
    #3
  4. Brink Win User

    Pairing Phone Link to Galaxy S10

    Samsung Galaxy S10 smartphone now available online and in stores


    Source: https://news.samsung.com/us/galaxy-s...ng-smartphone/

    Tweet



    — Twitter API (@User) View on Twiiter
     
    Brink, Jan 25, 2023
    #4
Thema:

Pairing Phone Link to Galaxy S10

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