Windows 10: PaperPort 14 - Cannot create printer device context

I have been using PaperPort 14 for a long time. I recently installed a new printer and am now getting an error (while trying to print) that says "Cannot create printer device context."


When I look it up online it shows the fix for it is the reinstall the fax driver. Is there a way to reinstall that, or bypass the "fax driver" all together? Does anyone know of another way to fix it?

:)

 

Compatibility problem with Paperport Version 14 in Windows 10

Hello my name is Bradford and I'm an Independent Advisor for the Microsoft Community and I will try to resolve your problem with your Paperport 14 installation.

According to what I've seen on the internet the only compatible version of Paperport with Windows 10 is Paperport 14.5 with patch 1. Which means the Paperport version you're using might need to be updated.

Below is a link to a tutorial page where you find the link to download the updated Paperport 14.5 already patched and step by step instructions on installation, uninstalling, and troubleshooting. After noting the disclaimer please proceed to the site and follow
its instructions.

I apologize but the steps are too long and too complex to paste here.

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product
advertised on the site before you decide to download and install it.

https://www.experts-exchange.com/articles/17490...

When you have a moment please keep updated as to your progress

 

Compatibility problem with Paperport Version 14 in Windows 10

Hi ,

Sorry to hear you're experiencing this issue!

You may need to Run the compatibility troubleshooter. But first, uninstall the program the follow these steps:

1- Right click or hold tap on the “Paperport 14” executable installation file.

2- Left click or tap on the “Troubleshoot Compatibility” feature.

3- After the process has finished, left click or tap on the “Troubleshoot program” feature.

4- Now in the next window that appears, check the box next to “The program worked in earlier versions of Windows but won’t install or run now”.

5- Left click or tap on the “Next” button to proceed.

6- In the next window you will need to select the previous version of Windows you know that the Paperport 14 app worked fine.

7- Left click or tap on the “Next” button again.

Now you will need to follow the instructions on the screen to finish the installation of the “Paperport 14” app.

8- After the installation has finished, choose the option “Yes, save these settings for this program”.

9- After the changes are saved, you will need to left click or tap on the “Close” button and try to run your Paperport 14 application.

 

Paperport 14 compatibility with Creators update

Last week I went to work on a Windows 10 machine that had paperport 14.5 installed. Paperport had been working fine but now it would report back a few seconds after starting that the program had stopped working. After several hours of spinning my wheels
I noticed that two things were changed on this systems since a windows update had taken place. The windows 10 theme was changed and the default font size had been changed to 120%. I changed the themes and the font size back to the default setting and reboot.
Paperport is now working again. There is nothing on paperport support site that would suggest that you should look at these two issues has to something that would be causing the problem. Worked for me....good luck.