Windows 10: Parental Controls Glitches

Discus and support Parental Controls Glitches in User Accounts and Family Safety to solve the problem; I am not the parent in this situation, but I am the kid, and whenever my time runs out, if I am in any voice channels in games or apps, the audio cuts... Discussion in 'User Accounts and Family Safety' started by BrandonGent, May 20, 2020.

  1. Parental Controls Glitches


    I am not the parent in this situation, but I am the kid, and whenever my time runs out, if I am in any voice channels in games or apps, the audio cuts out both ways, so that when I get back on the next day, people can't hear me, and I can't hear other people. The only way to fix this is to restart my computer every time it happens which can be really annoying. There is also a glitch where my desktop will turn into a translucent gray box when I go on my computer the next day after my time runs out. The gray box is draggable and has no purpose from what I've seen. It can be pretty annoying accessing my entire desktop from the file explorer.


    If anyone could please tell me if there is a way to fix these problems that would be great.

    :)
     
    BrandonGent, May 20, 2020
    #1
  2. Arul_D Win User

    Parental Controls aren't working

    Hi,

    The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

    to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:
    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Arul_D, May 20, 2020
    #2
  3. Windows 10 Parental Controls not working properly

    Hi,

    Thank you for the response and keeping the status updated.

    The issue could be because of corrupted files. I suggest you to delete the corrupted files yourself and see if it helps

    to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:
    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Ruth Buruga, May 20, 2020
    #3
  4. Parental Controls Glitches

    Parental Control - Adding more time doesn't work

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused. I will assist you with this.

    I suggest you to delete the corrupted files yourself and see if it helps to resolve the issue, please follow these steps:

    1) Make sure your children are signed out of any monitored accounts.

    2) Sign in with an administrator account and find the folder that contains the corrupted files.

    There are two ways to do this. The easiest way is to enter the complete file path:


    • On the Start screen, type C:\ProgramData\Microsoft\Windows\Parental Controls and press Enter.

    • If you’d rather open each folder individually, follow these steps:

    a. Go to This PC

    b. Open C:, open the
    ProgramData folder, open the Microsoft folder, open the
    Windows folder, and open the Parental Controls folder.

    3) Delete all contents of the Parental Controls folder.

    This will delete any corrupt files. Your settings will be downloaded again from familysafety.microsoft.com the next time you sign in.

    Hope it helps. Reply with the result and I'll be happy to help you further. Thank you
     
    Deepak_Krishnan R, May 20, 2020
    #4
Thema:

Parental Controls Glitches

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