Windows 10: Paring the Microsoft Modern Keyboard with Fingerprint ID model 1780

Discus and support Paring the Microsoft Modern Keyboard with Fingerprint ID model 1780 in Windows 10 Software and Apps to solve the problem; I have had a Microsoft Modern Keyboard with Fingerprint ID model 1780 for years and have never been able to pair it.The first issue i have is i cant... Discussion in 'Windows 10 Software and Apps' started by Jake Saliba, Apr 29, 2024.

  1. Paring the Microsoft Modern Keyboard with Fingerprint ID model 1780


    I have had a Microsoft Modern Keyboard with Fingerprint ID model 1780 for years and have never been able to pair it.The first issue i have is i cant find the paring button, can someone please post a photo of the keyboard indicating the pairing button.Thank you

    :)
     
    Jake Saliba, Apr 29, 2024
    #1
  2. Sasqui Win User
    Sasqui, Apr 29, 2024
    #2
  3. David CSD Win User
    Microsoft modern keyboard with fingerprint ID not connecting via USB

    Hello,

    I have a new Microsoft Modern Keyboard with fingerprint ID - Model NO.:1780 - It's new from deadstock I guess, and never was opened.

    I try it to connect with the USB cable to multiple computers, but none of them recognize it.

    I tried it with another cable, but still nothing, only charging indication with this cable too.

    No USB connection sound.

    No pop-up window, and no device on the list.

    Yes, I tuned it on with the switch.

    The charging led over the up arrow when connected with the USB cable sometimes blinking, then it's just ON signaling it's fully charged. I never saw it in RED.

    The NumLock, and CapsLock buttons LEDs are not turning on.

    I installed the keyboard and mouse center when connecting still not on the list.

    I have Windows 10 Pro, 21H2 Version, Os built 19044.2846, Windows Feature Experience Pack 120.2212.4190.0

    Any suggestion?
     
    David CSD, Apr 29, 2024
    #3
  4. helloken Win User

    Paring the Microsoft Modern Keyboard with Fingerprint ID model 1780

    Microsoft Modern Keyboard with Fingerprint ID Bluetooth Problem

    Hello,

    I bought a microsoft modern keyboard with fingerprint id few days ago, but it cannot build a bluetooth connection with my computers. I also own a Surface mouse, and it works properly, so I am quite sure that my computers have no problem.

    I tried all the trouble shooting steps on the help page (https://support.microsoft.com/en-us...eshooting-modern-keyboard-with-fingerprint-id), but the problem persists.

    Can anyone help me?
     
    helloken, Apr 29, 2024
    #4
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Paring the Microsoft Modern Keyboard with Fingerprint ID model 1780

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