Windows 10: Part of screen is blank after update

Discus and support Part of screen is blank after update in Windows 10 Customization to solve the problem; So my computer just updated, I now have a band of black under the taskbar that it apparently thinks that's where my monitor ends but it doesn't. I've... Discussion in 'Windows 10 Customization' started by Eeveykins, Nov 16, 2018.

  1. Eeveykins Win User

    Part of screen is blank after update


    So my computer just updated, I now have a band of black under the taskbar that it apparently thinks that's where my monitor ends but it doesn't. I've tried display settings but nothing changes and if I move my mouse to that bar it disappears. Anything I move down there is cut off I've never had this problem before everything has auto adjusted I'm using a small tv as my monitor so I can use the HDMI port and I don't have an auto adjust button. Has anyone else had this problem?

    :)
     
    Eeveykins, Nov 16, 2018
    #1

  2. Blank Screen

    Hi Virginia,

    Conflicts with third-party software and outdated graphic drivers are common contributors to the black screen issue that you're having. To isolate the said issue, we'd like to ask a few questions:

    • Are you getting any error messages before getting a blank screen?
    • Are you experiencing this when using a particular app?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you refer to this
    article
    which talks about the steps you can take to resolve blank screen errors.

    We'll wait for your response and assist you accordingly.
     
    Angela Pun, Nov 16, 2018
    #2
  3. Blank screen

    Hi Jim,

    To isolate your concern regarding the blank screen you're experiencing after putting your device back to landscape mode, kindly answer the following questions:

    • What troubleshooting steps have you done so far?
    • Have you tried to restart the computer? Does the issue still occur?
    • Have you already downloaded the latest updates for the video card of your computer?
    Looking forward to your reply.

    Regards.
     
    Robelene Win, Nov 16, 2018
    #3
  4. Part of screen is blank after update

    blank screen

    Hi Philip,

    Black screen error has many symptoms. Examples are: when you recently updated your computer, there are changes that are still applying during the boot process, and you are in the process of installing a software. To have a better grip on this blank
    screen issue, we’d like to know the following:

    • Are you using a Microsoft account or local account?
    • What were the recent changes made on your computer before you experienced this issue?
    • What troubleshooting steps have you done so far?
    • Did you receive any error messages? If yes, can you send us a photo?
    • What is the make and model of your computer?
    • How much free space do you have on your hard disk?

    In addition, you can visit this link: Troubleshoot black screen or blank screen errors
    to start troubleshooting this black screen issue.

    We're looking forward to your response.
     
    Johann Eva, Nov 16, 2018
    #4
Thema:

Part of screen is blank after update

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