Windows 10: Passive stylus only works on certain online whiteboards

Discus and support Passive stylus only works on certain online whiteboards in Windows 10 Support to solve the problem; Note: I'm using as Asus Transformer windows 10 pc with touchscreen, and I normally use Chrome but have tried Firefox to solve these issues also. I'm a... Discussion in 'Windows 10 Support' started by ncrowder78, May 18, 2020.

  1. Passive stylus only works on certain online whiteboards


    Note: I'm using as Asus Transformer windows 10 pc with touchscreen, and I normally use Chrome but have tried Firefox to solve these issues also.

    I'm a teacher and I've noticed some online whiteboards will allow me to write using my stylus with no problems (limnu is one). Others, such as twiddla and the cam app that I use (https://apps.huehd.com/) will not. The screen "feels" the stylus, and will allow me to change from pen to marker to eraser, etc. but when I actually try to draw or annotate, nothing.

    But really the larger problems is that we use an LMS called Canvas and students typically upload written work and we grade through the website using something called speedgrader (part of Canvas), which should allow you to annotate directly on top of student work in pdf form. It works using a mouse (similar to the aforementioned whiteboards that don't work with the stylus), but not with the stylus itself.

    It seems to be a widely known problem as folks post about in the Canvas discussion forums too, but no one seems to have a solution. Is there anything I can do on my end to make the stylus work on all of these types of applications?

    I fear that it might be how the apps/sites are coded or something, since some whiteboards seem to respond to the stylus, but some won't. In that case I guess I'd just be outta luck.

    I've tried multiple browsers. Any insights appreciated.

    :)
     
    ncrowder78, May 18, 2020
    #1

  2. stylus pen

    Hi,

    We would like to know more about your concern. Please provide the following information so we can assist you better:

    • Were you able to use your stylus pen before without any issues?
    • When did you start having this issue?
    • Are you getting any error messages when using your stylus pen for drawing?
    • What troubleshooting steps have you done so far?

    We will be waiting for your response.
     
    Acelyn Alc, May 18, 2020
    #2
  3. Inquiry if Windows phone contact recovery works on LG Stylus 3.

    Hello Joyce,

    For us to be able to isolate if Windows phone contact recovery works on LG Stylus 3, kindly answer these questions:

    • Which Windows version is currently running on your phone?
    • What troubleshooting steps have you tried so far?

    We'll be waiting for your updates.
     
    Gerald Mal, May 18, 2020
    #3
  4. XNam360 Win User

    Passive stylus only works on certain online whiteboards

    Microsoft Whiteboard crashes almost anytime someone tries to join a session. How to fix?

    I was unable to perform the steps specific to Office, because Microsoft Whiteboard wasn't included with Microsoft Office. Whiteboard was installed separately.

    However I did figure out something that seems to work. I went to Settings → Apps & Features → Whiteboard → Reset and it seems to be working now.
     
    XNam360, May 18, 2020
    #4
Thema:

Passive stylus only works on certain online whiteboards

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