Windows 10: Password issue.

I have a desktop computer that was stored for three years. During boot up when it asks for my password, I’ve forgotten what it was. When I try to reset the password, I get a message that says “device is offline, use password last used with this device”.

:)

 

Password issue

After going through the steps to make a new password, after a week or two, my login credentials are no longer valid. I'm forced to make a new password all over again. It seems to happen if I don't login in a certain period of time. Does our passwords expire???

 

New FF - passwords

Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Password Issues

Hi Juliette,



Thank you for posting your query in Microsoft Community.

We appreciate your interest in Windows 10.

We apologize for the inconvenience caused.

Please answer the query, mentioned below:

• 
  Do you login to Microsoft Account in your system?
  

If yes, I suggest you to try to login in to your Microsoft account on other working computer. If you have forgotten your password, I suggest you to reset Microsoft account login password.



Please refer this link, mentioned below and follow the steps to resolve the issue.

Forgotten password and other sign-in problems.

I can't sign in to my Microsoft account - Microsoft Support



Your reply is very important for us to ensure a proper resolution. Please get back to us with the updated information, in order to assist you accordingly.



Thank you.