Windows 10: Password login not recognised, PIN removed and now can't get into laptop

Discus and support Password login not recognised, PIN removed and now can't get into laptop in Windows 10 Software and Apps to solve the problem; Hello, I have a lenovo laptop that is linked to my Microsoft account, when I open the laptop I hw e a sign in page with my Microsoft account profile, I... Discussion in 'Windows 10 Software and Apps' started by KirstyRobinson3, Dec 2, 2021.

  1. Password login not recognised, PIN removed and now can't get into laptop


    Hello, I have a lenovo laptop that is linked to my Microsoft account, when I open the laptop I hw e a sign in page with my Microsoft account profile, I removed the Hello PIN earlier today, when I went back to work on the laptop later on, it did not recognise my password on the wake up/log in screen. I am logged into my Microsoft account elsewhere with the password but it will not let me access my laptop since I removed the Hello PIN and I cannot reset the PIN as I can't get in to access the settings on the laptop. Any ideas please as it is causing me a huge headache. Thank you

    :)
     
    KirstyRobinson3, Dec 2, 2021
    #1
  2. Dyan Rey Win User

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
     
    Dyan Rey, Dec 2, 2021
    #2
  3. Remove sign in pin

    Hi Joel,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to remove the sign in pin/password options.

    • In the search box type sign-in-option.
    • Click on the sign-in-option.
    • Then you can find password/pin/picture password.
    • There you can remove the option and check.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Dec 2, 2021
    #3
  4. Password login not recognised, PIN removed and now can't get into laptop

    Unable to login using The login PIN

    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Dec 2, 2021
    #4
Thema:

Password login not recognised, PIN removed and now can't get into laptop

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