Windows 10: password not recognized in safe mode startup

Discus and support password not recognized in safe mode startup in Windows Hello & Lockscreen to solve the problem; Why is this not being discussed or answered by experts from the community?... Discussion in 'Windows Hello & Lockscreen' started by David Lewis_806, Sep 14, 2019.

  1. password not recognized in safe mode startup


    Why is this not being discussed or answered by experts from the community?

    :)
     
    David Lewis_806, Sep 14, 2019
    #1

  2. Password not accepted in Safe mode

    Hi,

    Thank you for posting your query on Microsoft Community forum.

    Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

    I would suggest you to provide some information to help you better.

    • Are you trying to login the Microsoft account or the Local account in safe mode?
    • Did you try with only safe mode or safe mode with networking?
    • What is the critical error you are getting?

    If you are using Windows 10. To go to safe mode you have to follow the below steps.

    If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.


    • At the login screen click on the power symbol.

    • Hold SHIFT + Click Restart.

    • After restarting your system, select the Troubleshoot option.

    • Select advanced options under
      Troubleshoot screen.

    • Click on Startup Settings.

    • Click Restart and follow the onscreen steps to go to
      Safe Mode with networking and check if you are able to login.

    [*]
    Please get back with more information, we will be glad to help you further.
     
    Sachin Venkatesh, Sep 14, 2019
    #2
  3. Roohi_Taj Win User
    Password not accepted in Safe mode

    Hi Pedro E Cordeiro,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below questions:

    • Are you aware of any changes happened on the computer prior to internet issue started?
    • Are you referring to PIN password or Microsoft account password?

    I understand the inconvenience caused due to this issue, this could be due to a change in the keyboard layout. However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Change the keyboard layout.

    1. In the bottom right corner of the sign in screen, select the first option to change the keyboard layout.
    2. Try to change the keyboard layout from the list if you have any and type in the password.

    Method 2: Use the On screen keyboard.


    1. Restart the computer. In the sign in screen, hold down the shift key and select restart from bottom right corner of your screen.
    2. After the pc is restarted, select Troubleshoot > Select
      Advanced options >Click on Startup settings >
      Now, click on Restart.
    3. After your PC restarts, you should see number of options. Press F5 for
      Safe Mode with networking.
    4. When you are in login screen, press Windows
      and U together on the keyboard
      and select the On-Screen Keyboard from the
      Ease of Access list or click on
      Ease of Access at bottom right and select
      On-Screen Keyboard from the list.
    5. Now, use the cursor to type the password with On-screen keyboard.
    6. Before clicking the login, press the eye symbol
      (I.e. Reveal Password) option in the password field, to see the password is correct.

    After you login to safe mode with networking, I would suggest you to follow the steps provided in the Microsoft article on
    Fix network connection issues in Windows.
    Let us know the results to assist you further regarding this issue.

    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Sep 14, 2019
    #3
  4. password not recognized in safe mode startup

    Question about password in Safe Mode

    Hi,



    Thank you for posting your query in Microsoft Community. We regret the inconvenience caused.



    Before assisting further, I would like to ask you few questions:

    • Are you not able to login into the PC or the Microsoft Account using a browser?
    • Did you check in Safe mode with Networking?


    The On-screen keyboard is located in the Ease of access center located at the bottom left corner of the lock screen. It acts as a temporary keyboard in-case your keyboard does not work.



    Check if you are able to login by typing the password using on-screen keyboard by following the steps below:



    • Click on the Ease of access icon located on the bottom right corner of the screen.
    • Select on-screen keyboard option and type the password.


    After entering the password and before pressing Enter,
    click on the icon adjacent to where you typed the password and check if you have entered the right password.



    Method 1: Boot your PC in Safe mode with networking
    by following the steps from the link below and check if you are facing similar issue.



    Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words
    Safe Mode appear at the corners of your monitor to identify which Windows mode you are using.



    Expand the options to boot into Safe Mode:

    http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



    To exit from Safe mode follow the steps below:



    • Open Run command by pressing Windows key + R
      on the keyboard and type msconfig in the command box.
    • Under Boot tab uncheck the Safe boot
      option.
    • Reboot the system and check if the changes are effective.


    To know more about Safe mode, following is an article on
    Windows Startup Settings (including safe mode) (Applies to Windows 10 also):

    http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode



    Method 2: If you are unable to login and is using Microsoft account to enter the user profile, I suggest you to use another PC to reset the password from the link below and check if the issue is resolved.

    https://account.live.com/password/reset



    Write back to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Sep 14, 2019
    #4
Thema:

password not recognized in safe mode startup

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