Windows 10: Password Reset Error

So, I created a password reset disk, which when I used, said error, and I found out why it said that because I read a different forum based on my problem - it was because I created the password reset disk on a different Microsoft account then the one I'm trying to get into. But in the same forum, a Microsoft Employee said that "if you're logging into your laptop using a Microsoft account, you can go ahead and reset the password here". So I changed the password and a whole different screen came up once I tried logging into the laptop - it was a blue background with a rectangle asking for the cu

:)

 

How to reset Windwos 8 Password?

Change or reset your Windows password

• If you've forgotten your Windows password, there are several ways to retrieve or reset it:
  • If your PC is on a domain, your system administrator must reset your password.
  • If you're using a Microsoft account, you can reset your password online. ...
  • If you're using a local account, use your password hint as a reminder.

 

Window 10 Password Reset Disk Error

Dear All,

I am trying to create a Password Reset Disk for emergency cases. After creating one, I do some testings by trying to reset with newly created Password Reset Disk USB. I have encountered this error (below image). After one round of Googling, it seems to be the error appears if the Password Reset Disk is not matched with the account. But I am fully understand that I need to create Password Reset Disk using the account I want recover in the future (and I have only one account in my laptop anyway).

Then I try to create a new account, and do the same steps on new account. It works perfectly on new account, but not the original account that I have.

Background: I bought this laptop as the second hand, so the original account is the previous owner's account. After bought over, I change some basic info in that account, but not anything important so I assume the account is not corrupted. I don't want to abandon this account as it seems the subscribed Office is only available on this account.

Can you guys suggest any possible causes of this strange behavior of Password Reset Disk? Many thanks.

Error Image
http://www.top-password.com/blog/wp-...eset-error.png

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

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