Windows 10: Password reset on a Childs account which has no email activity

Discus and support Password reset on a Childs account which has no email activity in AntiVirus, Firewalls and System Security to solve the problem; Hi, I set up my children with Microsoft accounts as family members. They required hotmail accounts to create a profile, but have never used them.... Discussion in 'AntiVirus, Firewalls and System Security' started by LynnBeaugie, May 21, 2020.

  1. Password reset on a Childs account which has no email activity


    Hi,


    I set up my children with Microsoft accounts as family members. They required hotmail accounts to create a profile, but have never used them. My son changed his password and has forgotten it, logged in 3 times incorrectly and is now unable to log into his Microsoft profile. He cannot answer the questions required for reseting the password as he has not used the hotmail account, so doesn't have any emails to provide information. The requests to reset his password state that we have not given enough information.. but we've provided every detail we have.


    I'm stuck as to what to do next...

    :)
     
    LynnBeaugie, May 21, 2020
    #1

  2. Resetting child's Microsoft account password

    Hi Nestor,

    Thank you for posting your query in Microsoft Community. I understand the inconvenience you are facing and will be glad to assist you.

    I suggest you to open the link provided below.

    http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

    Once the link is opened,

    • Click on Reset your password.
    • Select I forgot my password and click on Next.
    • Provide the Microsoft Account of the child account and type in the characters, click Next.
    • In the identity verification page, click on Email, provide the email address, click Send code.
    • Check if the code has been sent to the email address and provide the code for verification.
    • Follow the prompts to create a new password for the child's Microsoft account.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we'll be glad to assist you.
     
    Eeshwar Kumar, May 21, 2020
    #2
  3. Hacker Keeps resetting my Live email password.

    I think he is trying hard to get to my Steam account again. Like I added in my first post I had a password reset for steam email.

    And last time he did it I had several password reset emails in my live before (I suppose) he got it to work.

    Now I don't even feel like my gmail is safe. I have it set up for Phone SMS and 2 step verification. Although I think he is having a hard time with my gmail.

    HOW IS HE DOING IT!
     
    AphexDreamer, May 21, 2020
    #3
  4. Password reset on a Childs account which has no email activity

    Unable to access or reset child account password

    Hi Imran,

    To help resolve your concern, you may refer to the steps provided below:

    • Log in to this link using the child's account.
    • Click the account profile picture and choose View account.
    • Select change password under your email account.
    Should you have further questions, feel free to get back to us.
     
    Monica Cam, May 21, 2020
    #4
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Password reset on a Childs account which has no email activity

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