Windows 10: Password Security Questions for Windows 10 S Mode

Hello,

I have an Acer Spin 1 running Windows 10 S Mode and would like to add Security Questions for my password. I follow the instructions to click on Settings then Accounts then Sign-In Options. To the right I see that I can change my PIN, but I do not see anything along the lines of "Update Security Questions". Any help on what I can do to setup Security Questions is appreciated.

Thanks,

John

:)

 

Question about password in Safe Mode

Hi,



Thank you for posting your query in Microsoft Community. We regret the inconvenience caused.



Before assisting further, I would like to ask you few questions:

• Are you not able to login into the PC or the Microsoft Account using a browser?
• Did you check in Safe mode with Networking?

The On-screen keyboard is located in the Ease of access center located at the bottom left corner of the lock screen. It acts as a temporary keyboard in-case your keyboard does not work.



Check if you are able to login by typing the password using on-screen keyboard by following the steps below:

• Click on the Ease of access icon located on the bottom right corner of the screen.
• Select on-screen keyboard option and type the password.

After entering the password and before pressing Enter,
click on the icon adjacent to where you typed the password and check if you have entered the right password.



Method 1: Boot your PC in Safe mode with networking
by following the steps from the link below and check if you are facing similar issue.



Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words
Safe Mode appear at the corners of your monitor to identify which Windows mode you are using.



Expand the options to boot into Safe Mode:

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



To exit from Safe mode follow the steps below:

• Open Run command by pressing Windows key + R
  on the keyboard and type msconfig in the command box.
• Under Boot tab uncheck the Safe boot
  option.
• Reboot the system and check if the changes are effective.

To know more about Safe mode, following is an article on
Windows Startup Settings (including safe mode) (Applies to Windows 10 also):

http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode



Method 2: If you are unable to login and is using Microsoft account to enter the user profile, I suggest you to use another PC to reset the password from the link below and check if the issue is resolved.

https://account.live.com/password/reset



Write back to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

New FF - passwords


Hi:

If that setting is already enabled, then I suggest as the next troubleshooting step might be Mozilla Safe Mode (not to be confused with Windows Safe Mode)):

Troubleshoot Firefox issues using Safe Mode | Firefox Help

• Please report back and let us know the outcome, as it will dictate the next steps.
• Also: please tell us what AV/AM/firewall programs are you running on this system?

Thanks,
MM

 

Windows 10 password security

Hi James,

Thank you for posting in Microsoft Community.

Sorry for the inconvenience caused to you. I’ll certainly help you with this.

• What is the exact error message you get when you enter the password?
• Did you reset the password again?

If you haven't, I suggest you to Reset your password
and check.

While entering the password, I suggest you to enter the password from the On screen keyboard. To do so, follow these steps.

• On the Lock screen, click on the Ease of access button near the Power button.
• Enable the Onscreen keyboard and enter the password.
• Before hitting enter, click on the eye logo to confirm the password and hit
  enter.

Hope this helps you. Let us know if the issue persist. We'll be glad to assist you.

Thank you.