Windows 10: Password Verification Problems

Discus and support Password Verification Problems in Windows Hello & Lockscreen to solve the problem; Hi Ive been asked to verify my identity as Im using sensitive information via a box on the right hand side of the screen. Ive lost the record I had... Discussion in 'Windows Hello & Lockscreen' started by Marlene Osgood, Jul 30, 2020.

  1. Password Verification Problems


    Ive been asked to verify my identity as Im using sensitive information via a box on the right hand side of the screen. Ive lost the record I had of my password and so I asked for a verification code by text and call and neither occurred. Why? It came up that you had a fault at some point. We tried all the passwords we could remember but nothing including your systems work. I have waited well over an hour for verification codes from you and know that Outlook verification codes come to our phone immediately so feel I should not have to wait 30 days when the issue is not my doing.

    Ive also tried going into my security information on my Microsoft Account and that hasnt worked and has apparently locked me out.

    Please help. I could answer other questions to verify my identification so I can reset the password. I am currently able to use the PIN to log in.


    Marlene Osgood, Jul 30, 2020

  2. Windows 10 slow invalid password verification

    Hi Neil,

    I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.

    This issue might occur if there is change in system settings or network settings.

    To assist you better, please provided us the information below:

    • Are you logging in as Microsoft Account or Local Account?
    • Are you able to login to the computer?

    I suggest you to follow the steps and check if you are able to login properly or not.

    1. At login page, enter the password.

    2. Then after entering the password, click on Eye icon which is present on the right side inside the password box. It will display the password entered.

    Please get back to us with an update on issue with slow password verification in Windows 10, we will be happy to help.

    Thank you.
    Nyima Yonten, Jul 30, 2020
  3. Arun B J Win User
    Unprompted Microsoft verification text


    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • Have you enabled two step verification?

    • Did you make any changes prior to this issue?

    If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

    Refer the link below for more information.

    About two-step verification.

    Security info & security codes.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
    Arun B J, Jul 30, 2020
  4. Password Verification Problems

    Attention Required: Windows Live 2 password is incorrect

    Hi PIUPZ,

    Thanks for Posting to the Microsoft Answers forums! In addition to the steps Jay provided, one other suggestion I want to call out before resetting your phone is to check if Two Step Verification has been enabled on your Microsoft account.

    Under the section Two-step verification, if you see that you are given the option to Set up two-step verification, please enable it the disable it (or leave it enabled if you prefer). If you see a link Turn off two-step verification, you will need to
    create an app password to enter in on your phone:

    • Click on Create a new app password under App passwords
    • Enter your app password in the password field
    After reviewing these settings, go back to the phone and manually sync your account (and update your password if necessary). You can sync the account by tapping
    Settings > Email + Accounts then tap and hold your account for the
    Sync option.

    I hope this helps, please let us know if you have any further questions!


    Gregory A., Jul 30, 2020

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