Windows 10: Payment error during purchase

I am getting following error when i try to purchase Game Pass or any game from store. I checked my credit cart account and contact with my bank. But everything is okay in my side.


"We can't process your payment"

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:)

 

not accepting payment

Hi Ryan,

One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

Troubleshoot problems with payment options and follow the suggest troubleshooting steps.

Let us know what happens after following the suggested troubleshooting steps.

 

Purchasing error

Hi,

To better assist you, we would like to know:

• If you are getting any error code along with the error message "We can't process your payment."
• Where you are located.
• If you are purchasing the game from the Windows Store app or through the website.

Thanks.

 

i cannot purchase in app games with mobile billing

Hello,

There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

• Are you using WiFi when purchasing applications?
• Is the issue happening when purchasing a specific application?
• Have you tried any troubleshooting steps?

We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
method.