Windows 10: Pc automatically stuck and keyboard mouse not responding

Hello can anyone helpMy pc stuck while using and keyboard light off and mouse not working to fix that i turn my pc off then on and afew moments later again stuck i installed new ram Helpp!!

:)

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.

 

Windows 10 stuck on Login Screen - Keyboard and mouse will not respond

my desktop PC had been restarted after an normal update for my AMD program. Now my PC is stuck on the login screen and the mouse and keyboard will not respond. I cannot get into windows at all, I cannot access anything on the login screen. I tried rebooting, it did not fix it. I tried unplugging all USB devices and restarting, it did not fix it. and I cant enter the recovery menu since my computer starts up to fast and by the time my keyboard and mouse get power for the 2 seconds it does I can use any f1-12 key since it stops responding and my mouse doesnt work either.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.