Windows 10: PC bluetooth issue

I just got a pc the other day, I connect the bluetooth device/devices and they seem fine, after around 30 seconds they disconnect and the pc doesn't say anything. Whenever this happens and I go to settings it says reconnect, even after that it doesnt connect. I know it should connect bc it's my xbox wireless conroller. I even used a charger to plug it in, nothing works though

:)

 

iPhone to pc Bluetooth

Hi DianeFrigon,

Thank you for writing to Microsoft Community Forums



You may want to answer these questions to get more clarity on this issue:

1. Are you getting any error message?
   
2. Have you made any changes to the computer prior to the issue?
   
3. Did you try paring Android mobile to PC?
   

I suggest you to follow the below steps and check if it helps.

Step 1:

Turn on Bluetooth on your iPhone which you link to pair on Windows PC.

Note: Turn on Bluetooth on iPhone, tap settings, tap Bluetooth, and then turn on Bluetooth.

1. Open settings on Windows 10 PC
   
2. Select Devices and select Bluetooth
   
3. Below Manage Bluetooth devices select, turn on the Bluetooth option.
   
   
4. Windows 10 will start searching for Bluetooth devices, in few seconds, your IPhone name will appear in manage Bluetooth devices sections.
   
5. Click on pair button
   
6. It will prompt for the passcode on Windows 10 PC
   
7. Check whether passcode is appearing on your IPhone
   
8. Click Yes button on your PC, and then tap pair option on your IPhone to pair with Windows 10 PC via Bluetooth.
   

Hope it helps

Let us know if you got the help you needed by clicking Yes Or No.



Mithin EJ

Microsoft Community- Moderator

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.

 

Bluetooth Headphone Connection Issues

Hi,

I would suggest to perform some basic troubleshooting steps by following the article to find out the reason and to update the Bluetooth driver.

Check the Status of the Bluetooth in Device Manager and update it:

• Search Device Manager using Cortana.
• Right click Bluetooth drivers and select the Update driver software.

Check also if the Bluetooth service on your laptop is enabled by following this steps:

• Press Windows key + R and type service.msc
• Search for Bluetooth Support Service.
• Right click on the Service and click on Enable.

Let us know how it goes.