Windows 10: PC BSOD Need Assistance

My son's PC keeps crashing to Blue screen. Happens when my son is playing games, Roblox , Minecraft, surfing the web.

• Windows 10 Pro Version 10.0.18363 Build 18363
• Processor AMD Ryzen 5 3600 6-Core Processor, 3593 Mhz, 6 Cores, 12 Logical Processors

• BaseBoard Product TUF GAMING X570-PLUS WI-FI BaseBoard VersionRev X.0x

• BIOS Version/Date American Megatrends Inc. 1405, 11/19/2019
• GPU AMD Radeon RX 5600 XT Driver Version 27.20.2001.8002

7/9/2020 1:17 AM Application Error Faulting application name: AUEPMaster.exe,



7/9/2020 1:17 AM Windows Error Reporting Fault bucket 1549105771676216210, type 4
Event Name: APPCRASH
Response: Not

:)

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

BSOD issue after fixing another BSOD error

Hi Williams,

There are several reasons why BSOD occur, which has different resolution. To check for any corruption or the integrity of your computer's Windows, we suggest that you perform a
Check Disk by following these steps:

• Type cmd in the search bar.
• Right-click on the Command Prompt, then Run as administrator.
  
• Type chkdsk x: /r, the /r command will fix errors found on the disk.

Let us know if you need further assistance.