Windows 10: PC cannot recognize USB mouse

Discus and support PC cannot recognize USB mouse in Windows 10 BSOD Crashes and Debugging to solve the problem; All of a sudden my PC froze and I had to revert using an recovery point. After that my mouse ceased working anymore despite it had been working without... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by DougHolbrook, Apr 26, 2019.

  1. PC cannot recognize USB mouse


    All of a sudden my PC froze and I had to revert using an recovery point. After that my mouse ceased working anymore despite it had been working without any problems for a long time. I investigated this issue trying different mouses and they lighted up but the computer still couldn’t recognize the connected device.

    I also checked the Device Manager and found all of the devices with yellow triangle and an black exclamation sign. My mouse is Microsoft Wireless Mobile Mouse 3500

    :)
     
    DougHolbrook, Apr 26, 2019
    #1
  2. Ryan Pag Win User

    Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

    Hi,

    To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

    • Is it one USB dongle for the mouse and keyboard?
    • Have you tried any troubleshooting steps to resolve the issue?
    • Did you make any changes to your computer prior to this issue?

    We suggest checking the article below to help you resolve the issue.

    Update a driver for hardware that isn't working properly

    Thank you.
     
    Ryan Pag, Apr 26, 2019
    #2
  3. Rocky230v Win User
    Lumia 1020 not recognized by PC when plugged into USB

    I have tried the troubleshooting steps listed above, i dont understand why is it so difficult to connect freaking Microsoft phone.... still having same connectivity issue Lumia 1020 not recognized by PC when plugged into USB
     
    Rocky230v, Apr 26, 2019
    #3
  4. PC cannot recognize USB mouse

    USB mouse is not working on Windows 10

    Hi Bill,

    I realize that the USB mouse is not working. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • Which MS Fix-it are you referring to?

    • Is the issue specific to this USB mouse?

    Unplug the mouse, restart the PC and then plug in the mouse to check if that helps. You may also plug in the mouse to another USB port to check if that helps. You may plug in any other USB device in to this PC to check if that device gets recognized.

    If the USB mouse is not getting recognized after you plug it in then run the hardware troubleshooter. Once this is done, restart the computer to check if this helps.


    • Press “Windows key + X” to click on “Control Panel”.

    • Click on “Troubleshooting” and click on “View all”.

    Click on “Hardware and Devices” to run the troubleshooter. Once this is done, restart the computer and check if this helps.

    Keep us informed to help you further.
     
    Srimadhwa B, Apr 26, 2019
    #4
Thema:

PC cannot recognize USB mouse

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