Windows 10: PC constantly and randomly resets/restarts.

Hello,

I have been having this error on my PC. It keeps reoccurring and making my PC restart. I searched the net for a solution but nothing seems to help. It just keeps coming back. There are two problems, each happens seconds apart from each other one is a labeled as "Error" and the other one is a "Critical"


This is my log from the Windows Event Manager


Problem 1:


The Acronis Active Protection TM Service service terminated unexpectedly. It has done this 1 times. The following corrective action will be taken in 0 milliseconds: Restart the service.

Source: Service Control Manager

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreatedSystemTime="2020-01-23T14:06:30.821095000Z" />
<EventRecordID>355471</EventRecordID>
<Correlation/>
<Execution ProcessID="1280" ThreadID="10716" />
<Channel>System</Channel>
<Computer>My-PC</Computer>
<Security />
</System>
-<EventData>
<Data Name="param1">Acronis Active Protection TM Service</Data>
<Data Name="param2">1</Data>
<Data Name="param3">0</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>4100630072006F006E0069007300410063007400690076006500500072006F00740065006300740069006F006E0053006500720076006900630065000000</Binary>
</EventData>
</Event>



Problem 2:


The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.


Source: Kernel-Power

-<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
-<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>6</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreatedSystemTime="2020-01-23T15:06:32.199716700Z" />
<EventRecordID>355499</EventRecordID>
<Correlation/>
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>My-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
-<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
</EventData>

</Event>


Thanks, guys, any help would be appreciated. :

:)

 

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