Windows 10: PC Continuously Crashing After a Game is Launched. GPU or Memory Issue?

My PC continuously crashes after the GPU is strained, even if it's just a little bit. The issue can't be traced to overheating since my PC typically crashes around 50 degrees Celsius. It consistently crashes around a minute or two after booting up a game, problem is consistent between two different launchers that I've tried Steam and GOG Galaxy and whenever I ran Heaven benchmark the PC would crash in under a minute. I wasn't running any other application except for MSI Afterburner to monitor heat and memory usage, I've noticed that the memory usage would be high but that my PC would only crash if I had heaven benchmark open, but if I alt tabbed the PC wouldn't crash, I'm still not entirely certain if the issue can be traced back to my GPU or memory though.


I've tried upgrading my drivers for my GPU but that didn't seem to stop my PC from crashing whenever I ran a GPU intensive application. I'm struggling to identify what part of my PC is malfunctioning since I'm brand new to PCs and I really need assistance since I've been unsuccessful so far and nothing seems to work while things seem to be getting worse, please help, thanks.


Specs

• GPU: MSI Radeon RX570 OC Edition 4GB GDDR5
• CPU: Ryzen 5 1600 3.2GHz
• Memory: Corsair 2x8GB 2133MHz
• 1T SSD
• PSU: CX 550M
• Motherboard: AsRock B450M

:)

 

GPU-Z 0.8.7 crash on launch

W1zzard is asking you to test so that he can suggest next steps and be able to troubleshoot the issue you have.
If another version works, it would be one set of steps.
If several other versions also fail/crash, then it would be another.

 

Network issues when a game is launched.

Hi MichaelEngen,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

1. Are you aware of any changes made to the PC prior to this issue?
   
2. Have you performed a full PC virus scan recently?
   
3. Is the PC up to date with all pending updates installed on the PC?
   
4. Which game are you referring to?
   
5. What is the make and model of the PC?
   
6. When you say ‘logged out’, are you referring to the logout from the game or the PC?
   

We understand that though there is a good internet connection, you are facing issues while a game is launched.

Suggest you to troubleshoot wireless connection and check if that makes any difference. ‘Fix
network connection issues in Windows’.

Note: The steps to turn off a firewall depend on the firewall software you’re using. Check the documentation for your firewall software to learn how to turn it off. Make sure you turn it back on as soon as you can. Not having a firewall turned on makes
your PC more vulnerable.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Crashes during gaming and followup crashes on restart


I was having similar issues on windows 7 X64, recently updated to 10, issues are still here. Computer will crash during gaming, sometimes it lasts a while or crashes pretty immediately, afterwards, attempting to start the computer will trigger many crashes during startup.

Errors all appeared to be in the kernal, suspect a hardware issue. PSU? Memory? Possibly GPU?

Steps I have taken:

-Complete reinstall and update to ten
-Update Motherboard Drivers
-Update GPU drivers
-Update DX
-Memtest (Pass) (considering running again)
-ChkDsk (Pass)
-SFC (some errors found that cannot be fixed)
-Reseated/Cleaned memory and GPU
-Dusted and cleaned inside of case
-Tested power supply (slightly undervolt i.e. 4.9 on 5 lead 11.9 on 12 lead)

Steps I have not taken

-Flash BIOS
-Throw computer out of the window

Please find attached the requested dump logs,

As a side note, windows ten doesn't appear to blue screen, it just crashes.

Please help!

Thank you for your attention.