Windows 10: PC Crashes and Freezes while playing games

Discus and support PC Crashes and Freezes while playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; dear, I have got some problems with my pc since 4 months i think. My pc crashes while playing games, freezes so i have to restart my pc or the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by plofkip, Mar 19, 2020.

  1. plofkip Win User

    PC Crashes and Freezes while playing games


    dear,

    I have got some problems with my pc since 4 months i think.

    My pc crashes while playing games, freezes so i have to restart my pc or the screens turn beige.

    I have tried a lot inc. resetting my windows. The crashes happen atleast every day and sometimes 4 times a day.


    edit: I have tried reliability monitor and added a document with reports. PC Crashes and Freezes while playing games d7fae735-69d5-46d8-998c-9ee8234df73f?upload=true.png


    Please help me!


    Thanks



    ***Modified title from: pc crashes and freezes ***

    :)
     
    plofkip, Mar 19, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Mar 19, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Mar 19, 2020
    #3
  4. testing Win User

    PC Crashes and Freezes while playing games

    Game crashing all the time / PC freezes sometimes

    Since about a month I have the problem that a game (Grand Theft Auto V) is crashing all the time. Sometimes the complete PC freezes too so that it displays the old image e.g. a few minutes ago (completely unresponsive, only restarting the PC helps). The time is not predictable, when it crashes. At one time it crashes after five minutes, another time it crashes after half an hour. But one thing is sure - it will crash.

    I have contacted the Rockstar Support and they say they can't help me anymore. Things I did asked by the Rockstar Support:

    • reinstalled the game and Social Club multiple times
    • deleted game files in AppData/Local/Rockstar Games/GTA V and Documents\Rockstar Games\Social Club
    • deleted C:\Program Files (x86)\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe and restored via Steam option Verify integrity of game files
    • DISM.exe /Online /Cleanup-image /Restorehealth and sfc /scannow multiple times
    • uninstalled another app, which should be responsible for network timeouts/blocking
    • switching to story mode/second character
    • submitted the export of msinfo32 including crash reports to the support
    • changed firewall settings

    Things I tried myself:

    • played in Safe Mode
    • changed graphics settings
    • removed OC
    • updated to latest Nvidia driver (436.15)
    • updated Windows 10
    • checked the event log, but there is no entry
    • executed memtest86 without problems
    • made a stress test with FurMark without problems

    I don't have expierenced similar problems in other games/apps.

    System configuration:

    • i5-6600K
    • 16 GB RAM
    • Nvidia GeForce GTX 780

    Temperature is always OK.

    Launcher.log from GTA V writes something like:

    How can I find the cause of this error?
     
    testing, Mar 19, 2020
    #4
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PC Crashes and Freezes while playing games

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