Windows 10: PC crashes on startup or when closing games.

Discus and support PC crashes on startup or when closing games. in Windows 10 Gaming to solve the problem; So I've been having this problem recently where everytime I startup my PC it crashes almost instantly and one wouldn't even notice that it crashed.... Discussion in 'Windows 10 Gaming' started by Nicolas Hongsavanh, Sep 11, 2024.

  1. PC crashes on startup or when closing games.


    So I've been having this problem recently where everytime I startup my PC it crashes almost instantly and one wouldn't even notice that it crashed. I've gone through all the textbook things like deactivating certain services that might be responsible for the crashes as I've seen in the eventmanager as well as cmd fixes. But that is also the extend of my know how around fixes. So at this point I don't know any other way or better said I couldn't find fixes that work for me online.My setup is as follows:AMD Ryzen 7 5800X 8-Core ProcessorMSI GeForce RTX 3080Crucial Ballistix 2 x 16GB DDR4-3600 DI

    :)
     
    Nicolas Hongsavanh, Sep 11, 2024
    #1
  2. Ben h3 Win User

    PC crashing after closing games

    Hi Morning,

    I have tried both of those things you have suggested but to no avail.

    I have paid a pc specialist to come around and have a look and they made sure bios and drivers were up to date but couldnt replicate the crashes ive been getting.

    I am still managing to play the one game i have with friends.

    Sometimes if i logout back to main menu of game it will crash, restart pc. other times it wont and then other times it crashes, restarts pc shortly after closing game

    Thanks for your help so far
     
    Ben h3, Sep 11, 2024
    #2
  3. PC crashing after closing games

    Hi Ben h3,

    Thank you for your questions in the Microsoft Support Community.

    Knowing that you experience a PC crash after closing a game,I would like to confirm the following information to you:

    • whether this problem occurs in a specific game or in any game.
    Thank you very much for the WinDbg, I found some information inside:

    • VIDEO_TDR_FAILURE is a blue screen error message that is usually directly related to the graphics card driver.
    • nvlddmkm.sys is the core program of the graphics card, so I judge that the problem you are experiencing may be related to the graphics card driver.
    You can try the following:

    1. Update the graphics card driver . The steps can be referred to:

    Update drivers manually in Windows - Microsoft Support

    Download address for Nvidia drivers:

    Official Drivers | NVIDIA

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.


    PC crashes on startup or when closing games. nd4jz7CgVzrnl356YdqzjticPFXiNufZHvVtMeq2CpW736hfXgM0PwzLZe5krblP1UTRF1vBBQU38w8bMhmvwqUSr7Z7w%3d.png




    2. If the above method does not work, you can try to remove and reinstall the driver, see the link in the previous step for the exact steps.


    PC crashes on startup or when closing games. %2bAEz3PbhLxGKjonOSYs4jigNyqfpjLMLIVoADSbDPjUCD5C21IJXI471UIbs%2bmq%2bbEoDXbAjniCRDLSIiczpFXA%3d.png




    Hopefully, these steps will help you fix the PC crashing issue. Please let me know if my understanding is wrong.

    Morning | Microsoft Community Support Specialist
     
    Morning - MSFT, Sep 11, 2024
    #3
  4. peach1971 Win User

    PC crashes on startup or when closing games.

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Sep 11, 2024
    #4
Thema:

PC crashes on startup or when closing games.

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