Windows 10: Pc crashing at random moments giving me different blue screen errors

Discus and support Pc crashing at random moments giving me different blue screen errors in Windows 10 Gaming to solve the problem; i built my pc a few months ago and over this time i have been playing games and when ever i am playing i dont know when my pc will crash some days i... Discussion in 'Windows 10 Gaming' started by niallcoy, Sep 25, 2020.

  1. niallcoy Win User

    Pc crashing at random moments giving me different blue screen errors


    i built my pc a few months ago and over this time i have been playing games and when ever i am playing i dont know when my pc will crash some days i could not crash at all but today like some other times i crashed 3 times within an hour.

    my first blue screen error was CRITICAL_PROCESS DIED

    my second error code was SYSTEM_SERVICE_EXCEPTION

    i was told before to remove all third party software so i got rid of all my razer software i had on my computer but it hasnt stopped me from crashing thus far.

    i have also tried analyzing the .dmp files i have by using WinDBG from the Microsoft store and it gave me this information:


    ******************************************************************************** ** Bugcheck Analysis ** ********************************************************************************SYSTEM_SERVICE_EXCEPTION 3bAn exception happened while executing a system service routine.Arguments:Arg1: 00000000c0000005, Exception code that caused the bugcheckArg2: fffff8065d1c9d1f, Address of the instruction which caused the bugcheckArg3: ffff9b81384d1930, Address of the context record for the exception that caused the bugcheckArg4: 0000000000000000, zero.


    i have no idea what any of this means i would really appreciate if someone could help


    here is the dump file from the most recent crash:

    https://1drv.ms/u/s!AiZrCPPsOIi4vC3-u3uA6TFyT9qY?e=u3KQom

    :)
     
    niallcoy, Sep 25, 2020
    #1
  2. niallcoy Win User

    Pc crashing at random moments giving me different blue screen errors

    i built my pc a few months ago and over this time i have been playing games and when ever i am playing i dont know when my pc will crash some days i could not crash at all but today like some other times i crashed 3 times within an hour.

    my first blue screen error was CRITICAL_PROCESS DIED

    my second error code was SYSTEM_SERVICE_EXCEPTION

    i was told before to remove all third party software so i got rid of all my razer software i had on my computer but it hasnt stopped me from crashing thus far.

    i have also tried analyzing the .dmp files i have by using WinDBG from the Microsoft store and it gave me this information:

     
    niallcoy, Sep 25, 2020
    #2
  3. Ricko66 Win User
    Random apps and games crashes with error 0xc0000005 and blue screens

    Since the end of July 2019 my apps and games (including windows services) have been crashing randomly, the windows event log lists these crashes with error 0xc0000005, here's an example for the game Verdun (other apps and games crash with the same error):

    Faulting application name: Verdun.exe, version: 2019.2.4.15146, time stamp: 0x5d65bc48

    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

    Exception code: 0xc0000005

    Fault offset: 0x00003ffca4ea3081

    Faulting process ID: 0x1760

    Faulting application start time: 0x01d5859441ddbe1a

    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\WW1GameSeries\Verdun\Verdun.exe

    Faulting module path: unknown

    Report ID: 47476bd7-22fa-4760-b22b-07598c183ba1

    Faulting package full name:

    Faulting package-relative application ID:

    I have also been having random blue screens with the errors PAGE_FAULT_IN_NON_PAGED_AREA and CRITICAL_PROCESS_DIED.

    I have used windows Driver Verifier and I managed to get some blue screens that point to the clipsp.sys driver but I don't think the content of the blue screen contains everything meaningful.

    The crashes do not seem to happen in Safe Mode.

    In the past months I have tried almost everything:

    • Clean boot
    • Updated windows to latest version
    • Used all tools to check integrity or corruption like sfc, chkdsk, ecc.
    • Clean reinstalled windows multiple times
    • Replaced RAM modules
    • Replaced motherboard
    The crashes still happen. Since I have no idea what is causing these crashes my next step will be replacing the CPU...
     
    Ricko66, Sep 25, 2020
    #3
  4. Law-II Win User

    Pc crashing at random moments giving me different blue screen errors

    Crash/blue screen

    Hi

    I assume from the title of your post Crash/Blue Screen that the PC has crashed and produced a *BSOD=[Blue Screen Of Death] =Blue Screen; and that the PC recovered from this; if and when you see the Blue Screen write the Stop Code down; recover the PC or use one that is working to access the net and look up the Stop Code.

    nb: You may be able to view this with a [*BlueScreenView] application, google for this.

    Edit Link - Blue screen of death (STOP error) information in dump files.

    Description
    ===========

    BlueScreenView scans all your minidump files created during 'blue screen
    of death' crashes, and displays the information about all crashes in one
    table. For each crash, BlueScreenView displays the minidump filename, the
    date/time of the crash, the basic crash information displayed in the blue
    screen (Bug Check Code and 4 parameters), and the details of the driver
    or module that possibly caused the crash (filename, product name, file
    description, and file version).
    For each crash displayed in the upper pane, you can view the details of
    the device drivers loaded during the crash in the lower pane.
    BlueScreenView also mark the drivers that their addresses found in the
    crash stack, so you can easily locate the suspected drivers that possibly
    caused the crash.

    atb

    Law-II
     
    Law-II, Sep 25, 2020
    #4
Thema:

Pc crashing at random moments giving me different blue screen errors

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