Windows 10: PC crashing since Windows update

Discus and support PC crashing since Windows update in Windows 10 Ask Insider to solve the problem; About 2-3 weeks ago I got a notification on my PC, telling me to update to the newest version of Windows. I did so without any interruption, letting it... Discussion in 'Windows 10 Ask Insider' started by /u/McCoyster365, Oct 2, 2020.

  1. PC crashing since Windows update


    About 2-3 weeks ago I got a notification on my PC, telling me to update to the newest version of Windows. I did so without any interruption, letting it take all the time it needed to update. Since then, however, my PC has been constantly crashing at seemingly random times. After restarting the first time after updsting, I noticed it had seemed to have deleted of my documents and photos, as well as resetting my wallpaper to the default windows wallpaper. These problems have now been resolved, but problems still persist. At a certain point my PC seemed to, by itself, unstall games and software from my Steam library, namely Star Wars Battlefront 2, Halo: The Masterchief Collection and Wallpaper Engine. I have manged to redownload and install Battlefront 2, but upon trying to do the same with Wallpaper Engine, my PC crashed. I haven't made an attempt with Halo yet (mainly because I didn't play it much, if I'm being honest). I turned if off for a few days and seemed to have a few days to about a week with no problems until yesterday. I had a few friends playing Valorant and I wanted to trybit out, so I downloaded that, no problem occurred. I had also heard about the game Genshin Impact and wanted to try that out, so after Valorant was done, I started on Genshin. Whike I'm downloading Genshin I'm watching YouTube on Chrome, a common thing as my Internet isn't the best, so I like the fill In the dead time. As I'm doing this, my computer crashes, I believe siting memory management as the cause. My PC restarted and I decided to be safe and turn it off and on again, just to be sure. Upon doing this I continued my download of Genshin and started with YouTube again, hoping it wouldn't crash again. Genshin finished, but an error popped up and saying it couldn't locate files or something, causing the download and install to start all over again. At this point I wasn't in the mood, so I deleted Genshin and just went back to YouTube. Then, in the middle of watching a video, another crash. I do a whole restart again to make sure, this time I try to play Valorant, wanting to check if that even works. All goes well for about 15 minutes, then another crash.

    I know all this detail will probably be completely useless or meaningless in the whole, but I'm trying to cover as much as I can remember here, in hopes that I can just get any sort of information on this.

    As for the crashes themselves, different error codes were given for just about every crash. Memory management was the most common one, but it has also given me critical process failure, among others I can't fully recall.

    After running a memory diagnostic, I'm being told my PC has memory problems, but again, everything was running fine before this update, so I'm very confused at how this suddenly came about.

    What I would like to know is if any of you have had similar problems, if you managed to fix it and, if so, how?

    I would give you the exact specs of my PC, but this post is already long enough, so if curious, please ask and I'll post it in a comment under this. Any help is appreciated and thank you for reading this colossal wall of text I have typed out.

    submitted by /u/McCoyster365
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    :)
     
    /u/McCoyster365, Oct 2, 2020
    #1
  2. peach1971 Win User

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Oct 2, 2020
    #2
  3. all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Oct 2, 2020
    #3
  4. Mala_S Win User

    PC crashing since Windows update

    Windows Updates crashing and unable to login to PC

    Hello SoaringHigh2061,

    Thank you for writing to Microsoft Community Forums.

    As per the manufacturer’s website, your PC is compatible
    only with Windows 7 & 8. This could be the cause for the system crash.

    If you wish to pause the updates for a while, you may check with the steps listed below in the article -


    However, I would also suggest you to get in touch with the PC manufacturer to know if there are any latest drivers available, that is compatible to run Windows 10 on your machine.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Oct 2, 2020
    #4
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PC crashing since Windows update

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