Windows 10: PC Crashing to Black Screen

Hello, I have been having issues with my pc crashing for a few months now. The crashes steadily got worse over time. The crash involves my pc freezing for 2 - 3 seconds and then the monitor going black but the pc doesnt restart itself it will stay on until i shut it off. My mouse and keyboard will shut off but turn back on for a few seconds when i hit a key/button then turn back off. The crashes mainly happen when there is alot of media usage, and by this i mean Tidal music app is open playing music, youtube is up on my browser, any website with a lot of picture/video extensions. It will crash the odd time while gaming.

I did format my pc a few days ago but the crashes have continued and maybe added more problems. >.< I have been doing some research here for similar posts/problems. i've ran p95 without any errors, heaven benchmark completes with no crashes or artifacts, ran sfc /scannow which did once find corrupted files but it seems it fixed them since it completes error free when i run it now. I went ahead and ran tuneup.bat as well which i will post further down in this thread. Event Viewer has Kernel Power 41 with bugcheck codes 0'd and (70368744177664),(2) keyword? Hopefully my pc aint to far gone Ty for the help too

Windows Version - 20H2(Build 19042.822)
Link to V2 log files - KKONA-(2021-02-28_21-05-24).zip
tuneup.bat info in next thread vvvvvvvv

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Code:

:)

 

PC crash to black screen

Hi Andrew,

Your concern regarding the black/blank screen issue after updating the graphics card can be caused by a change on the device settings or corrupted system files. As an initial step to isolate your concern, we suggest that you perform the methods suggested
on this support article. Select the option that's related to your concern to view the appropriate steps.

We'll appreciate if you can send us an update.

 

black screen

Hi Ken,

Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Have you made any changes to the hardware of the PC before this issue occurred?
• Did you encounter any error messages or error codes along with the black screen?

In the meantime, we suggest that you perform the troubleshooting steps provided in this
link. The link serves as a guide on how to address black screen issue.

We are looking forward to your response.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.