Windows 10: PC do not sleep or Hibernate and the screen goes black and BSOD.

Discus and support PC do not sleep or Hibernate and the screen goes black and BSOD. in Windows 10 BSOD Crashes and Debugging to solve the problem; Windows 10 Pro 20H2 When I put windows to sleep or Hibernate it goes to BSOD , i can't see it because screen is black, when i checked the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by aussiekendoll, Mar 18, 2021.

  1. PC do not sleep or Hibernate and the screen goes black and BSOD.


    Windows 10 Pro 20H2

    When I put windows to sleep or Hibernate it goes to BSOD , i can't see it because screen is black, when i checked the BlueScreenView app ,it shows that i had BSOD at that time when i put windows to sleep or hibernate.


    BSOD Dump files WeTransfer

    :)
     
    aussiekendoll, Mar 18, 2021
    #1
  2. PJS
    pjs Win User

    PC hibernates / goes into sleep mode upon logout / screen lock

    I am using my work computer. It's a laptop with a power connection (not running on battery.) The laptop is hocked up to two monitors (a total of three monitors, counting the laptop's own screen - I usually keep my laptop closed, however.)
    Since I am at work I always lock the screen when I leave my computer. (I use the windows+L shortcut to lock the screen.) This all works fine.

    However, after about a minute the computer goes into sleep mode / hibernation. At least I think it does, because the two monitors goes black - and it takes a few seconds to "wake up the system" (the monitors doesn't come back to life immediately when I press a key on the keyboard / move the mouse, as they would if a screen saver was active.)
    This is very annoying if I step away from my computer for only a short while (like going to the bathroom.)

    Here's what I want:
    With power (not running on battery):
    When I lock the screen, I want the screen to stay on for 1 minute, then go to screen saver for 15 minutes, then go to hibernation/sleep mode.

    Without power (running on battery):
    When I lock the screen, I want the screen to stay on for 1 minute, then go to screen saver for 5 minutes, then go to hibernation/sleep mode.

    My best bet is that this is some sort of power saving scheme thingie, but I can't seem to figure out how to configure it to do what I want. Can someone please help me with a step-by-step guide to configure my system the way I want? Thank you.
     
  3. Rose Cal Win User
    Screen goes black

    Hi Kris,

    It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • Did you get any error messages when it turns black?
    • Have you tried checking if the sleep mode is turned on/off?
    • What troubleshooting steps have you done so far?

    Meanwhile, we recommend that you perform the steps in this
    article
    to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

    Let us know if you need further assistance.
     
    Rose Cal, Mar 18, 2021
    #3
  4. John Vil Win User

    PC do not sleep or Hibernate and the screen goes black and BSOD.

    hibernating/password

    Hello Rich,

    One possible reason why your system keeps hibernating or goes to sleep is because of the power plan settings of your computer. To assist you with your concern regarding your PC hibernating, we recommend that you reconfigure the power plan settings by following
    the steps below:

    • Type Display on Cortana's search field and press
      Enter.
    • Select Power & sleep.
    • Under the Sleep option, click the drop down menu to set the number of minutes/hours you would like your PC to sleep/hibernate. We suggest that you select
      Never if you do not want you system to hibernate.
    • Close all windows for the changes to take effect.

    Let us know if you will need further assistance.
     
    John Vil, Mar 18, 2021
    #4
Thema:

PC do not sleep or Hibernate and the screen goes black and BSOD.

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