Windows 10: PC does not boot-up during restart, instead has to be manually be shut down with the power...

Hi,


I've had a problem with my PC for about a year where any time it restarts - either manually or during an update - it shows the 'Restarting...' screen, then all screens lose input, but the fans continue to spin and nothing further happens. I have to then manually shut it down by holding the power button, and press it a few seconds later to turn it on again. Most of the time it then boots up fine or continues with the update.


More recently, a new problem has developed where sometimes the PC doesn't boot up at all - fans come on, lights on my keyboard & mouse, but nothing on the monitors and nothing happens. I have to follow the same process above of forcing a shutdown then trying again, which solves it.


The problem first occurred after I upgraded my CPU and GPU last year, from an Intel Core i5-4690K to an i7-4790, and from an NVIDIA GTX 770 to a GTX 1660 ti.


Also running Windows 10 with an MSI Z87-G45 Gaming Motherboard.


I've read a few guides that have suggested disabling fast start-up, which I've done, and updating the BIOS, which I haven't done yet as I know that involves restarts and that's exactly the problem...


Hope you're able to help and let me know if you need any extra info!


Thanks,


Jon

:)

 

Pc restart instead of shutdown after brief powerloss.

When powerloss ( 1 second ) ( due to switch of electric fuse ) is very brief pc will restart or shutdown. ?

My pc get restarted instead of shutdown.Any ideas?

I ask because i have in bios option AC Power Loss POWER OFF.


When i manually cut power for longer time pc will not boot itself when power back, because i have AC POWER LOSS POWER OFF in bios.
But few days ago when power due to switch of electric fuse was off only for 1 second pc restarts instead of shutdown.

 

Pc restart instead of shutdown after brief powerloss.

That's pretty much normal behavior. You can emulate this by flipping the power switch on/off on any modern PSU for a few fractions of a second, if you were so inclined.

It's just how it works.

 

Won't shut down or restart -- error X0X

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.