Windows 10: PC does not recognise PS4 controller in USB slot

Hi there, I've viewed a lot of similar threads on the issue but unfortunately nothing has helped so far.I'm trying to use a Dualshock 4 controller on my PC Windows 10. Unfortunately after trying multiple controller/cable combinations none of them have worked.The issue is that Windows will not recognise what is being plugged in to the USB port under any circumstance. I have inserted other USB peripherals into the slot, they work, inserted the PS4 micro USB to USB into the slot and those currently used for mouse/keyboard, nothing.I have been through my Device Manager, which does not show it. I

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Windows 10 PC won't recognize PS4 controller plugged in via USB

When i plug in my PS4 controller to a PC, i get the infamous "yellow light of death" where the controller shows a brief yellow light before fading. I've tried looking this up but nothing seems to solve the problem. My controller worked yesterday evening
perfectly but today it suddenly stopped working. Also, neither my PC nor my laptop recognize the controller in "devices and drivers" -menu, nor do i get the windows sound when i plug in a device.

The methods i've tried for solving this so far have been:

• Plugging the controller to another PC (my laptop),
• uninstalling all USB and HID drivers and rebooting,
• pushing the reset button on the controller and rebooting the PC,
• trying multiple different usb slots on both of my PC and laptop,
• Pushing the PS button and options+share buttons to try to connect/recognize it via bluetooth,
• Trying multiple different usb cables.

I did manage to connect my controller via bluetooth to my laptop, but i had pre-installed a driver(scptoolkit) of my controller to that computer. The laptop still couldn't recognize the usb connection i had plugged in. The bluetooth connection worked flawlessly
on my laptop but i can't use that on my PC.

Any suggestions?

I would greatly appreciate all help.

 

ps4 controller Not recognized

iv been trying to connect my ps4 controller to my pc running windows 10 via usb. whenever i plug it in nothing happens and when i click the power button on the controller it just flashes blue. when i go to device manager, under game controller there is
nothing. iv tried different usb cables and different usb slots on my pc. at this point i have no other ideas on how to fix the problem.

 

USB Connected device not found by PC

Hi,



Thank you for writing to Microsoft Community Forums.



We understand how difficult it is, when the device doesn't work in the way it should. I appreciate the troubleshooting steps that you've tried so far.



Since you tried the same PS4 controller on a different laptop and failed to connect, resetting the system is not required and assuming that it could be a hardware related issue.



In this scenario, we would suggest you to try these methods and let us know the result of these methods.



Method 1: Steps to reset PS4

1. Turn back the controller.
   
2. You should see a tiny reset button. It must be close to the L2 button.
   
3. Use a pen or a needle and push the button for 10 seconds.
   
4. Connect the controller and check

Method 2: Update HID in Device Manager.

1. Press Windows + X and click on
   Device manager.
   
2. Click on View tab on the top. Select
   Show hidden devices.
   
3. Search & Expand Human Interface Devices and then check for
   HID-complaint game controller.
   
4. Right Click on it and select Uninstall.
   
5. Restart the PC and plug in the USB PS4 controller to install automatically.

Method 3: Set the PS4 as default app.

1. Press Windows +R key from the keyboard to open Run command.
   
2. Type joy.cpl and click OK.
   
3. Select the PS4 controller in the list and click on Advanced tab below.
   
4. Then select the PS4 controller as preferred device and click OK.

However, you can also refer this Error:
“USB Device not recognized” when you try to access a USB external hard drive article to troubleshoot, please exclude method 1 and 2 as they are not relevant to PS4.



We await your response.



Aditya Roy

Microsoft Community – Moderator