Windows 10: PC doesn't detect ps4 controller anymore, via USB

Discus and support PC doesn't detect ps4 controller anymore, via USB in Windows 10 Drivers and Hardware to solve the problem; Just yesteday, I got a game on my PC that requires a ps4 controller. When I plugged it into a USB port, my system automatically detected it as a... Discussion in 'Windows 10 Drivers and Hardware' started by ohitsmiku, Oct 28, 2019.

  1. ohitsmiku Win User

    PC doesn't detect ps4 controller anymore, via USB


    Just yesteday, I got a game on my PC that requires a ps4 controller. When I plugged it into a USB port, my system automatically detected it as a controller in the device manager section, as well as devices and printers.


    I used the DS4 software, and everything seemed to be working perfectly fine.

    But later that night, I was having problems with the software, to the point where I had to fiddle with a few things in the device manager section. I think I might've uninstalled/disabled something??

    Also, that same night, I updated my computer, then turned it off.


    Now when I connect my controller via USB, my computer doesn't detect it at all. No jingle, nothing in device manager or devices and printers, none of that. I've tried reinstalling the drivers using the DS4 software, used many different USB cables and ports. Still, nothing at all. Just the little yellow light on my ps4 controller to show that it's charging.

    I tried using an xbox one controller as well to see if that was the problem, but my computer didn't detect that either. My computer also doesn't support bluetooth, so I can't connect it like that either.


    I've been scrolling through websites and videos on youtube to see if there was a way to fix this, but almost all of them said to go to the device manager and click on the controller, but it's not showing up anymore.


    I'm just so confused right now

    :)
     
    ohitsmiku, Oct 28, 2019
    #1
  2. SamuelLV Win User

    Computer is not detecting ps4 controller

    Hello Becky,

    Did you change anything to your system prior to the issue?

    There are several reasons that might cause this issue: Power Supply issues, Power Management settings, Outdated or damaged USB drivers and damaged USB Ports.

    So I would suggest you try to check the above problems. Please follow the methods below:

    Method 1: Let’s run the troubleshooting tool to automatically diagnose and fix Windows USB problems:

    https://support.microsoft.com/en-us/help/17614/...


    When you are done restart your PC and check the status of the issue.

    After that press a pinhole on the back of the controller near a screw, by the L2 trigger button to see if it clears it up. In Windows 10 it just shows up as "wireless controller".

    You can also connect your PS4 device to another computer and check if it makes any difference.

    Method 2: Try updating the USB controllers from Device Manager:

    Press Windows key + X and tap on Device Manager

    Double click on USB Controllers

    Right click on the USB Controllers that is listed and choose Update.

    When you are done restart your PC and plug in the device and check if it makes any difference.
     
    SamuelLV, Oct 28, 2019
    #2
  3. ps4 controller isn't detected windows 10

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    1. Are you aware of any changes made to the PC prior to this issue?
    2. Does the PC recognize other USB devices when plugged in to the front USB port?

    The reasons could be Power Supply issues, Power Management settings, Outdated or damaged USB drivers and damaged USB Ports.

    Let us try these methods one by one and check if that makes any difference.

    Method A: Suggest you to plug in the device and run the troubleshooter tool to automatically diagnose and fix Windows USB problems:
    https://support.microsoft.com/en-us/help/17614/automatically-diagnose-and-fix-windows-usb-problems

    Once this is done, restart the computer and check if that works for you.

    I would like to let you know that there's a tiny pinhole on the back of the controller near a screw, by the L2 trigger button. Try pressing that in to see if it clears it up. In Windows 10, it just shows up as "wireless controller".

    Alternatively, you may also want to connect the PS4 device to a different computer and check if it works.

    Method B: You can also update the USB controllers from Device Manager to check if that helps you.

    1. Press Windows key + X and click on Device Manager.
    2. Double Click on USB Controllers to expand.
    3. Right click on the USB Controllers that is listed and select Update.
    Once this is done, restart the computer and plug in the device and check if that works.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Oct 28, 2019
    #3
  4. BossDweeb Win User

    PC doesn't detect ps4 controller anymore, via USB

    BossDweeb, Oct 28, 2019
    #4
Thema:

PC doesn't detect ps4 controller anymore, via USB

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