Windows 10: pc dont recognize headphones

I have new headphones, some sentey gaming and my PC does not recognize them, they are new, I tried another PC and it worked well, I don't understand the problem

:)

 

Headphones recognized as Speakers...

Hi Ahri,

Having your headphones recognized as speaker when plugged in at the back of your PC could be the reason why the audio is low. To help us isolate the problem, we suggest running first the audio troubleshooter from the link Fix
sound problems.

In case the issue persists, then let's remap or retask your Realtek audio jack and see if it addresses the issue. To do that, follow the steps below:

• Open the Realtek HD Audio Manager.
• In the back panel, right click the option where your headphone is connected.
• Choose the option Connector Retasking, then select Headphone.

Feel free to update us with the result so we can further assist you.

Regards.

 

Headphones recognized as Speakers...

Thanks for the Reply!,

So i tried the Troubleshooting option, but sadly it didnt help, it still was Quiet and the Headphones are still listed as 'Speakers' in the Sound Options, Screenshot:





So i tried to do the Realtek Steps,

I opened the Realtek HD Audio Manager, then right clicked on the Green Jack (where my headphones are connected) but nothing happens.. I can double click and right click on it all-day, but nothing happens, nor any options open.

 

Headphones are being recognized as speakers.


So i have my headphones pluged in at the front. The sound comes out of headphones but headphones get recognized as speakers. People in skype or teamspeak can hear everything i lisen to or my game sounds like i woud be playing with speakers i dont how to fix plz help.

Screenshot - 524239213a370a93a53a224c57bcc8d7 - Gyazo