Windows 10: PC freezes and restarts . Shows "event id 41" and "event id 7000". Please help. Its very...

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<I am facing this event id issue and PC freezes for some seconds and then crashes. how do I resolve it.

Event 41 details: -

Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID41
Version6
Level1
Task63
Opcode0
Keywords0x8000400000000002
-TimeCreated
[ SystemTime] 2020-07-09T09:37:32.552419600Z
EventRecordID19554
Correlation
-Execution
[ ProcessID] 4
[ ThreadID] 8
ChannelSystem
ComputerDESKTOP-8BQGKPU
-Security
[ UserID] S-1-5-18​

-System
-Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID41
Version6
Level1
Task63
Opcode0
Keywords0x8000400000000002
-TimeCreated
[ SystemTime] 2020-07-09T09:37:32.552419600Z
EventRecordID19554
Correlation
-Execution
[ ProcessID] 4
[ ThreadID] 8
ChannelSystem
ComputerDESKTOP-8BQGKPU
-Security
[ UserID] S-1-5-18
-EventData
BugcheckCode278
BugcheckParameter10xffffb58a029a1010
BugcheckParameter20x0
BugcheckParameter30x0
BugcheckParameter40x0
SleepInProgress0
PowerButtonTimestamp0
BootAppStatus0
Checkpoint0
ConnectedStandbyInProgressfalse
SystemSleepTransitionsToOn0
CsEntryScenarioInstanceId0
BugcheckInfoFromEFItrue
CheckpointStatus0


Event id 7000 details :-

-System

Provider
[ Name] Service Control Manager
[ Guid] {555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName] Service Control Manager
-EventID7000
[ Qualifiers] 49152
Version0
Level2
Task0
Opcode0
Keywords0x8080000000000000
-TimeCreated
[ SystemTime] 2020-07-09T09:37:38.230304300Z
EventRecordID19579
Correlation
-Execution
[ ProcessID] 956
[ ThreadID] 4596
ChannelSystem
ComputerDESKTOP-8BQGKPU
Security
EventData
param1Previous Versions Library
param2%%2
500072006500760069006F00750073002000560065007200730069006F006E00730020004C006900620072006100720079000000

Binary data:

In Words

0000: 00720050 00760065 006F0069 00730075
0010: 00560020 00720065 00690073 006E006F
0020: 00200073 0069004C 00720062 00720061
0030: 00000079

In Bytes


0000: 50 00 72 00 65 00 76 00 P.r.e.v.
0008: 69 00 6F 00 75 00 73 00 i.o.u.s.
0010: 20 00 56 00 65 00 72 00 .V.e.r.
0018: 73 00 69 00 6F 00 6E 00 s.i.o.n.
0020: 73 00 20 00 4C 00 69 00 s. .L.i.
0028: 62 00 72 00 61 00 72 00 b.r.a.r.
0030: 79 00 00 00 y...

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

Event ID 7000

Dear Team,



We're using windows 10 enterprise edition 64bit but often getting bluescreen also unexpected restart without any reason.

We have tried to restage the machine but still the same error message. We have check Event viewer logs in the computer we found around 102890 within one hour Event ID : 7000 and Event ID: 26.



Event ID 7000 error code



The Blocki service failed to start due to the following error:


Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



Event ID 26 error code



The description for Event ID 26 from source Application Popup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on
the local computer.



If the event originated on another computer, the display information had to be saved with the event.



The following information was included with the event:



\SystemRoot\system32\DRIVERS\Blocki.sys failed to load



If you have any solution for this issue please could you share with us to resolve the problem ASAP.







the message resource is present but the message is not found in the string/message table







Thank you so much.

 

event 41

Hello,

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. Having said that, we highly suggest performing the troubleshooting steps in this article:

Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows.

If you have any other questions or concerns, feel free to share them with us here. Your input is very much welcome in our Community.