Windows 10: PC freezes. Mouse and keyboard don't respond. Needed to force shutdown. Multiple Hardware...

My PC has been freezing and crashing very often these past few weeks that the mouse and keyboard are not responding, forcing me to force shutdown by pressing the power button on the CPU to turn it off. Sometimes it freezes on the page/site I am currently working on, sometimes the monitor turns all white or black. It freezes randomly - I'm not even playing a game.

I have checked the reliability history and I found 5 Hardware Problems

I don't know what info I need to include but here so please let me know if there's anything important I have missed:

Reliability Monitor:
There were 5 Critical Events labelled Hardware error. And several "Windows was not properly shut down errors.

Hardware error: LiveKernelEvent
Code: 141
this ^^ was shown two times

Hardware error: LiveKernelEvent
Code: 1a1

Hardware error: LiveKernelEvent
Code: 141
shown two times again

I have also uploaded the system, application, and security logs files here: https://1drv.ms/u/s!Ah3H5C7h78qdlxHPKNL8JYIwAWwo?e=xE9xzE


Thank you!

:)

 

WIndows 10 periodic hardware/software freeze

TL;DR: Every few minutes my computer's filesystem freezes, then the keyboard/mouse a minute later, then the screen ~5s later. When I change the power source everything goes back to normal.

FULL STORY: I have a new Acer Nitro 515-53 running Windows 10. Soon after getting it I started having an issue where many different systems freeze one after another. It generally happens like this:

• Elements of the Windows stops responding. There is no response when I try to open Windows search, the start menu, apps from the taskbar, etc.
  
• 30sec to several minutes afterward, the keyboard and mouse stop responding (but the screen still works).
  
• 5-10sec after that, the screen freezes.
  

The weirdest part: This is all fixed immediately if I change the power source (EITHER unplug it OR plug it in). When the power changes, it's as though all the commands I entered during the freeze get entered at once -- the mouse scurries around the screen, Windows search opens and closes, all my key inputs suddenly get entered.

It's getting pretty unbearable because at its worst this happens about once a minute. However, it sometimes stops for hours or days. (For some reason it's never happened to me while gaming, in case that matters.) I can't for the life of me find anything similar online, so I'm looking for any next steps you suggest

 

Keyboard and Mouse staying on after shutdown?

After you do a shutdown and your computer turns off you still have power to the keyboard and mouse ?

I've never seen a PS/2 k&m still have power after a shutdown.

What keyboard and mouse are you using?

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.