Windows 10: PC freezes on restart if I remove Bluetooth Dongle

Hello, I have been having this strange issue with my PC. If I remove my Bluetooth Dongle and restart my PC, it will hang on the login screen and the audio will stutter. If I attempt to login, the PC eventually freezes and reboots, It then gets stuck in a boot loop and I can only fix it by forcing my PC off at the power button. I even bought a new Bluetooth Dongle thinking the old one was defective, the computer still exhibits the same problem.Checking Event Viewer, I found these errors."Initialization failed because the driver device could not be created. Use the string "0000000001003200000000

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Bluetooth dongle problem!

My problem was (got a new laptop w/ built in bluetooth) that the actual bluetooth did not connect with the PC. I didn't have audio playback problems because the bluetooth wasn't even connected to the PC. Someone on another forum said that he had a similar problem and it was due to the wireless mouse drivers he used. I also used a wireless mouse with a little receiver dongle.

 

Bluetooth missing from Device Settings (Win 10 PC)

Please uninstall the driver of your Bluetooth dongle through the
Device Manager and reinstall it using the driver software that can be downloaded from the manufacturer's website.
To do this, follow these steps:

• Insert the Bluetooth dongle.
• To uninstall the Bluetooth dongle driver, follow the steps found on this
  link.
• After uninstalling the Bluetooth dongle driver, remove the Bluetooth dongle.
• Go to the manufacturer's website of the Bluetooth dongle and download the latest driver software
• Insert the Bluetooth dongle and if it's installing the driver automatically, cancel it.
• Use the driver that you downloaded.
• Restart the computer.

Let us know how it goes.