Windows 10: PC Freezes randomly and completely (Version 1903, OS Build 18362.836)

Discus and support PC Freezes randomly and completely (Version 1903, OS Build 18362.836) in Windows 10 Support to solve the problem; Hey, I've had this problem for about a week where my PC freezes completely, without any warning stuttering or anything. If I have a buffered video... Discussion in 'Windows 10 Support' started by zipli, Jun 8, 2020.

  1. ZIPLI
    zipli Win User

    PC Freezes randomly and completely (Version 1903, OS Build 18362.836)


    Hey,

    I've had this problem for about a week where my PC freezes completely, without any warning stuttering or anything. If I have a buffered video playing the sound may continue for a while, but mouse doesn't move and PC doesn't respond to anything. I've tried to wait a minute or two, but it doesn't seem to have a difference. So far I haven't been able to catch anything in the event viewer since the PC freezes so fast that it doesn't seem to have a chance to write anything up. I tried /sfc scannow but it didn't find any errors. Also tried updating drivers and Windows 10.

    So far it seems to happen when I have blender and/or photoshop running. Haven't had a freeze when gaming or just browsing the internet. Since I have no error to work with it's really hard to google some solutions so I'm at a loss.

    Any suggestions?

    BR,


    Edit: Added DxDiag as an attachment for systems specs and the like

    :)
     
    zipli, Jun 8, 2020
    #1
  2. PRECIOUSLEB
    PreciousLeb Win User

    Windows 10 freezes randomly

    Hi,

    To better assist you regarding Windows 10 which freezes randomly, please provide the following:

    • Which is the last Windows update build you've applied to the computer?
    • Are there any third party applications that are currently installed?
    Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

    • Check the motherboard manufacturer's website to find the specific model of your motherboard.
    • Go to the computer manufacturer's website.
    • Look for the computer model that you're using.
    • You should find any available BIOS update.

    Let us know how it goes.
     
    PreciousLeb, Jun 8, 2020
    #2
  3. MOUNTAIN DEW
    Mountain Dew Win User
    Windows 10 freezes randomly


    I had already tried turning off fast startup, to no avail.
    Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin
    I had tried that as well... no result.
     
    Mountain Dew, Jun 8, 2020
    #3
  4. PAULI O
    Pauli O Win User

    PC Freezes randomly and completely (Version 1903, OS Build 18362.836)

    Windows 10 Pro 64bit Version 1903 OS Build 18362.145, Preview Version?????

    Win 10 v1903, build 18362 is already released to public and it's not any previews as Game tech think its.

    Check for updates to get latest update to build 18362.175 released on last Tuesday.

    There is known issues with gamers in this Windows version.

    Check these links:

    Windows 10, version 1903 and Windows Server, version 1903 - Windows Release Information

    UPDATE 4/29 - Current List of Upgrade Blocks for the May 2019 Update (19H1)

    Previews are beta versions of next Windows versions which will be released to public later in the future.

    At the moment those who joined to Windows Insider Program are testing Windows version 20H1 which

    will be releaser to public May/April 2020.
     
    Pauli O, Jun 8, 2020
    #4
Thema:

PC Freezes randomly and completely (Version 1903, OS Build 18362.836)

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