Windows 10: PC Freezing and having to force restart

Discus and support PC Freezing and having to force restart in Windows 10 Software and Apps to solve the problem; Hi there,PC has recently started freezing since I moved, can be playing a game, watching a tv show or writing a document. Seems random.Finally saw a... Discussion in 'Windows 10 Software and Apps' started by Garth V, Aug 5, 2024.

  1. Garth V Win User

    PC Freezing and having to force restart


    Hi there,PC has recently started freezing since I moved, can be playing a game, watching a tv show or writing a document. Seems random.Finally saw a BSOD today and captured the details.I don't overclock or anything fancy. Drivers are updated, not a heat issue either.If you need any other details let me know.DumpfilePC Freezing and having to force restart :DumpfilesEventData BugcheckCode 307 BugcheckParameter1 0x1 BugcheckParameter2 0x1e00 BugcheckParameter3 0xfffff8001af1c340 BugcheckParameter4 0x0 SleepInProgress 0 PowerButtonTimestamp 0 BootAppStatus 0 Checkpoint 16 ConnectedStandbyInProgress false

    :)
     
    Garth V, Aug 5, 2024
    #1
  2. Madpoli Win User

    PC freezes while shutting down/restarting, have to force shut down

    Basically after just a few seconds of shutting down/restarting the PC just completely freezes with the spinning circle stopping and it never shuts down until I force shut down. This has been happening for a few days now. I have tried to look up solutions myself but every video I've seen on the issue the spinning circle keeps going rather than freezing so I think my problem might be different. I tried basic stuff like sfc /scannow, chkdsk /f, dism /online /cleanup-image /restorehealth, and also in gpedit I enabled the highly detailed status messages but the only text that shows before it freezes is shutting down/restarting so I can't figure out where it's having problems shutting down. Looked in the event viewer as well even after waiting over a half hour at the frozen screen but I can't see anything obvious that sticks out, in both the application and system sections. However in safe mode I'm able to shut down/restart normally, so perhaps it could point to a software issue? UPDATE: I also asked this question on reddit and someone suggested that it could be a BIOS update that I recently installed because he has seen several HP PCs that had the problem with failed shutdowns. I don't know how I can go about reverting the update or perhaps I can factory reset BIOS? I tried to recover the BIOS with Win + B and holding the power button for 2-3 seconds like it says to do for HP and although it said it recovered the BIOS, it didn't revert the version back to default so I'm still having this issue. No guarantees it would solve the issue but I think it's likely, any suggestions?
     
    Madpoli, Aug 5, 2024
    #2
  3. AiroXV Win User
    SSD Spikes to 100% Usage and Completely Freezes PC Forcing Restart

    PC Freezing and having to force restart 317248d1612257640t-ssd-spikes-100-usage-completely-freezes-pc-forcing-restart-unknown.png


    This is what I'm seeing
     
    AiroXV, Aug 5, 2024
    #3
  4. TheViper Win User

    PC Freezing and having to force restart

    Computer freezes while gaming and i'm forced to restart the pc

    Computer freezes while gaming and i'm forced to restart the pc, already tried 3 nvidia drivers with and without ddu.

    The dmp files weren't included in the log collector archive from C:\WINDOWS\LiveKernelReports\WATCHDOG so i added them to the zip file


    20h2 os build 19042.867
     
    TheViper, Aug 5, 2024
    #4
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PC Freezing and having to force restart

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