Windows 10: PC freezing shortly after start-up but mouse still moves and audio still plays?

Discus and support PC freezing shortly after start-up but mouse still moves and audio still plays? in Windows 10 Ask Insider to solve the problem; I've been having this issue for months 75% of the time it will freeze with symptoms described after a reboot or startup and a small percent of the time... Discussion in 'Windows 10 Ask Insider' started by /u/symptomunknown, Feb 18, 2020.

  1. PC freezing shortly after start-up but mouse still moves and audio still plays?


    I've been having this issue for months 75% of the time it will freeze with symptoms described after a reboot or startup and a small percent of the time it won't freeze and it'll be good until I reboot again. Does anyone have a solution for this or any advice?

    submitted by /u/symptomunknown
    [link] [comments]

    :)
     
    /u/symptomunknown, Feb 18, 2020
    #1
  2. KPKoen Win User

    Windows 10 Mouse freezes while playing audio.

    Every time I change my audio and here the sound my mouse freezes for 1 or 2 seconds.

    When I watch a video I can not move my mouse untill I close the video with ALT+F4

    This happend after the Windows 10 install.

    Thanks for the help

    Koen Janssen
     
    KPKoen, Feb 18, 2020
    #2
  3. PC freezes while using mouse

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that the mouse freezes when you try to use it on the PC. For further clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. Which build version of Windows 10 are you using currently?
    3. How is the mouse connected to the PC?
    4. What is the make and model of the PC?


    I would suggest you to follow the steps mentioned below and see if that helps.



    Method 1:



    Perform a Clean Boot on the PC and see if the mouse still freezes. Refer the article

    How to perform a clean boot in Windows




    Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on
    the computer. However, that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



    If the mouse does not freezes after performing Clean Boot, then please refer the section
    How to determine what is causing the problem after you do a clean boot
    to identify the root cause of the issue.



    Note:
    Please refer the section Reset the computer to start normally after clean boot troubleshooting
    to boot the computer in to normal mode after troubleshooting.




    Method 2:



    Try updating the Display Drivers and see if that helps. Refer the article

    Update drivers in Windows 10




    If the issue persists, please get back to us with the details of the troubleshooting steps to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Feb 18, 2020
    #3
  4. PC freezing shortly after start-up but mouse still moves and audio still plays?

    Mouse Freezes while playing Games

    My mouse was working fine. But after adding a 4gb RAM to my pc, my games run faster but suddenly mouse freezes while playing games! i thought it was some cable loose connection, but was not. It worked fine when i go back to my desktop.It only happens when
    i play games, all of my games!

    PC Specs :

    Processor Intel Pentium G320 3.10Ghz

    Ram 6 GB (2+4,the mouse started freezing after the 4gb ram was installed)

    Win 10 64bit
     
    AnanduBIJU, Feb 18, 2020
    #4
Thema:

PC freezing shortly after start-up but mouse still moves and audio still plays?

Loading...
  1. PC freezing shortly after start-up but mouse still moves and audio still plays? - Similar Threads - freezing shortly start

  2. Windows freezes but still able to move mouse

    in Windows 10 Software and Apps
    Windows freezes but still able to move mouse: Whenever I play a game on my PC usually Valorant and I switch to a different application, both my screens freeze and I can’t see what is going on. My mouse moves fine while everything else freezes. Usually, I can still talk to people on Discord as I use Push to talk and I can...
  3. Pc freezes at startup but mouse still moves

    in Windows 10 Gaming
    Pc freezes at startup but mouse still moves: Hi, a friend brought his PC over to me for this very same issue. I noticed his PC would get to the desktop and then freeze and u would be unable to click or interact with anything, I would still be able to move the mouse pointer around however. After swapping around ram,...
  4. Pc freezes at startup but mouse still moves

    in Windows 10 Software and Apps
    Pc freezes at startup but mouse still moves: Hi, a friend brought his PC over to me for this very same issue. I noticed his PC would get to the desktop and then freeze and u would be unable to click or interact with anything, I would still be able to move the mouse pointer around however. After swapping around ram,...
  5. Pc freezes at startup but mouse still moves

    in Windows 10 BSOD Crashes and Debugging
    Pc freezes at startup but mouse still moves: Hi, a friend brought his PC over to me for this very same issue. I noticed his PC would get to the desktop and then freeze and u would be unable to click or interact with anything, I would still be able to move the mouse pointer around however. After swapping around ram,...
  6. Display freezes, but mouse still moves

    in Windows 10 Gaming
    Display freezes, but mouse still moves: I'm having a Dell G3 3579 laptop, and recently, there's an issue of the screen freezing up, but the mouse still move, and everything else works just fine for a few mins, until the laptop totally freezes up.I've done the hardware tests, and didnt get any kind of error. Ran a...
  7. Display freezes, but mouse still moves

    in Windows 10 Software and Apps
    Display freezes, but mouse still moves: I'm having a Dell G3 3579 laptop, and recently, there's an issue of the screen freezing up, but the mouse still move, and everything else works just fine for a few mins, until the laptop totally freezes up.I've done the hardware tests, and didnt get any kind of error. Ran a...
  8. PC Freezing but can still move my mouse.

    in Windows 10 BSOD Crashes and Debugging
    PC Freezing but can still move my mouse.: Hello, my PC randomly freezes.List of things I can do while it is frozen:-- I can switch tabsNot on google chrome-- I can open things like Snipping Tool but can't interact with them-- I can open my windows menu but when I search/type something it just goes blank-- I can move...
  9. Computer freezes but mouse still moves

    in Windows 10 Gaming
    Computer freezes but mouse still moves: My computer has been freezing to where all my apps don't respond if I open any game BUT destiny 2 on the lowest settings. By freezing I mean I'm able to move my apps and minimize but can't close them. Also in discord my voice calls all stop taking audio and nothing with in...
  10. Computer freezes but mouse still moves and computer is still on

    in Windows 10 BSOD Crashes and Debugging
    Computer freezes but mouse still moves and computer is still on: Hello, My PC keeps freezing up where nothing will work -- Office apps might open but not close, other files/folders won't open if clicked on. Yet my mouse will still move and my PC is still "on". I have brand new parts in my PC -- new RAM, new graphics card, new...