Windows 10: PC frozen on “shutting down” window

Discus and support PC frozen on “shutting down” window in Windows 10 Performance & Maintenance to solve the problem; I updated to Windows 10 a few weeks ago but last night my PC would not close. I have left it overnight on battery in the hope it would force it to... Discussion in 'Windows 10 Performance & Maintenance' started by KarenColes2, Sep 17, 2019.

  1. PC frozen on “shutting down” window


    I updated to Windows 10 a few weeks ago but last night my PC would not close. I have left it overnight on battery in the hope it would force it to close down but it goes into “sleep” mode and when you wake it with the mouse it is still showing “shutting down”. I cannot force close as my power button broke a few months ago so I use the Windows “shut down” or “sleep” buttons which obviously I cant access right now!

    :)
     
    KarenColes2, Sep 17, 2019
    #1

  2. Frozen Computer

    Hi,

    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Regards.
     
    Jesrael Bor, Sep 17, 2019
    #2
  3. windows xp installation and dual core am

    could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx
     
    exodusprime1337, Sep 17, 2019
    #3
  4. PC frozen on “shutting down” window

    Frozen Computer

    Hi Cindy,

    In order for us to help you with your frozen computer, kindly answer the following questions:

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post and we appreciate your response.

    Regards.
     
    Jesrael Bor, Sep 17, 2019
    #4
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PC frozen on “shutting down” window

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