Windows 10: PC Game Installation Problem

I'm trying to buy and install MS Flight Simulator on my non-MS PC. After buying it, it tells me there are no applicable devices available on our account. What's happening??

:)

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

full screen problem in gaming

Hello Ganesh,

It's unfortunate that you are facing issues with the display in Windows 10. We'll certainly assist you with this.

We appreciate your efforts in trying to resolve the issue.

Share this information to assist you better.

• What is the make and model of the computer?
• Is the issue particular to that game or other games also?

This issue could occur if the your playing a game at a different resolution than the desktop resolution.

I suggest you to try the below steps and check if it helps:

Step 1: I suggest you to check the resolution of the game as well as the resolution with in the computer and see if you are able to play the games in full screen.

Step 2: I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming on Windows 10.

DirectX Graphics and Gaming

Also,

Troubleshoot games

You can install Windows 8/8.1 drivers in compatibility mode from Manufacturer's website, if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.

 

Problem with games on Win 10

Hi,



Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.



I would suggest you to install the game in compatibility mode and check if that helps.
Follow these steps to install the game software in compatibility mode and check if that helps.

• • • • 
        Right-click on the game setup file and click on
        ‘properties’.
        
      • 
        Click on the ‘compatibility’ tab and check the box
        ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.
        

Keep us posted if you face any issues on windows in future. We will be glad to help you.