Windows 10: PC Game, Static Audio

I installed a CD that has six PC games on it. They all installed and they open properly. Only one of the games has an issue. When I open this game, the audio sounds static-y.


In device manager, I checked everything under "audio inputs and outputs" and "sound, video and game controllers" to see if any drivers could be updated. Three of the four were already the best possible drivers; the last one I updated. This didn't solve the problem.


Any advice on what to do next?

:)

 

Odd Static Noise Issues when starting Game

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

This issue may be caused by incompatible audio drivers or incompatible game setup. I suggest you to try installing both in compatibility mode and check if it works. To do so, kindly refer to the below given methods:

Method 1:

I suggest you to try compatibility mode for installation of game and check if it helps. To do so kindly follow the below given steps:

• Right click on game setup that you have downloaded.
  
• Click/tap on Properties.
• Check the Run this program in Compatibility mode for under
  Compatibility tab
• Select Windows 8.1/8/7/XP from the drop down under
  Compatibility mode section.
• Click on Apply and Ok.
• Install the drivers, restart PC and check if issue is resolved.

Method 2:

Try installing audio driver in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the audio driver from the manufacturer’s website.
• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Please post back with the results and the information asked, we will be glad to assist you further.

Thank you.

 

Static/Stuttering with audio

Hi Decklin,

Thanks for replying to us with the status of your issue.

This might occur if the audio driver is not updated properly. I suggest you to update the audio driver and check if it helps.

Follow the below steps.

1) Press
Windows key + X key when you are at desktop.

2) Select Device Manager.

3) Expand Sound video and games Controller.

4) Right on the audio drivers and click on
Update driver software.



Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

We can't find an audio device for your PC.

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you follow the steps below:

Update all your audio drivers.

Follow the steps to update the audio drivers:

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Double-click on the Sound card.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  
• 
  Restart the computer and check.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the Sound, Video and game controllers.
  
• 
  Double-click on the Sound card.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,